“This place is awesome! The staff is so friendly and they have everything I need! Such a great experience today!!! The still refill propane by the gallon. Not many places do that.”
“Early in the month of July, 2026, our 21 year old washing machine failed. We decided it was time for a new machine. We thought we knew which brand we wanted, but were unsure. We were also unsure about which model would best meet our needs.
One of the last stores we visited was Wholesale Appliance in Mt Pleasant. We had the pleasure of being helped by Keith Nemeth, whose knowledge about different machines and the advantages of each was exceptional, to say the least. We had multiple conversations with Keith, who patiently answered all of our question. Thanks to Keith, we decided exactly which brand and model would be right for us. Unfortunately, he did not have the machine we wanted in stock. He told us exactly when he would have one, but circumstances made it desirable to get a machine as soon as possible.
Making a long story short, we found another store which had the machine we needed in stock. With mixed emotions, we bought the machine that Keith helped us decide on, at another store, and have been extremely happy with it. Everything that Keith had told us was accurate.
If circumstances had been different, and Keith could have provided a machine a bit sooner, we would have bought it from him. We actually paid substantially more money to purchase it several days earlier at the other store.
There are multiple important points to our experience. They include the fact that Keith was aware of our need to get a washing machine as soon as possible, and that we may find a source that could provide it before he could. That did not matter to him, however. He understood our needs and took the time to answer all of our questions. He was totally honest, patient, friendly, helpful, and professional in every way. Thanks to Keith, we got exactly the machine we needed, even though he did not make the sale. Keith’s interest in simply helping a potential customer, whether he makes the sale or not, is rare. We will not forget the exceptional way he helped and treated us.”
“Best Home Depot I’ve ever been too. Plenty of the kid’s car carts, clean restrooms, friendly people, and great vibes overall. Super nice on the outside. Highly recommend!”
“A+ SERVICE!? REEVE is very knowledgeable and super helpful! ?He even helped load our equipment in the middle of a tropical storm! We didn't realize they rent ALMOST ANY piece of heavy equipment you might need. Thanks, REEVE and Home Depot!”
“This review is for Lowe’s Home Appliance Dept specifically ~we purchased a 4 French door fridge from Kevin there whom could not have been more helpful~he was the best! Very honest about product info and efficient which isn’t something you often find @ Lowe’s~ sadly~Though we had to schedule delivery 2 weeks out we still pulled the trigger~on delivery day Tuesday The guys that delivered were very nice but there was a language barrier and they had not been properly trained on how to level the French doors on this particular refrigerator~tho they did give it a shot~went over to Lowe’s and spoke to Crystal (appliance mgr) and kevin who arranged for someone to come out or if not repaired put in an exchange for fridge~after some miscommunication for the next 4 days of tech showing up & not showing up~Was able to get back in touch with Kevin via text when he was scheduled back @ work and he and Tonya were able to make this happen on Saturday~so @ this point not a 5 star experience but the bonus of KEVIN always being available to follow up
With us via call or text was the game changer! The two guys that showed up Saturday (one from Tues) and his older brother Yusuf were great! Yusuf was very knowledgeable and knew just the adjustments to make~he was also teaching his younger brother! It takes some time to get these doors adjusted but Lowe’s needs to do itself a favor and put a person with the delivery that knows how to do the installation rather than just random assignments of deliveries~seems to me the warehouse has some issues that need to be addressed~however these 2 brothers were exceptional!
And thru the entire process Kevin was following up
With us to be sure it all went smoothly! So if you are @ this Lowe’s in MTP by Town
Center go see Kevin if you need assistance with a home appliance~you won’t be disappointed~
As for getting anyone to
Answer the phone in appliance ~might not happen tried for hours and on hold left message no cigar so best bet to get individual number of associate helping you to contact them directly when you make a purchase~if it had not been for Kevin it would have totally fallen apart! So this 5 stars is specifically for this purchase and experience not Lowe’s overall!
Kevin needs to be one of the Appliance managers there from what I experienced~he cares and can make things happen! Thank you!”
“We had an outstanding experience with Jack Ferguson at Plugs Appliances! From start to finish, he was incredibly helpful, proactive, responsive, and knowledgeable. His communication was excellent throughout the entire process—something that made a huge difference during our home build.
Not only were their prices fantastic, but the level of service truly stood out. Jack was extremely patient as we worked through all of our selections and decisions, and he consistently made the process feel easy and well-managed. He and the team were attentive, solution-oriented, and clearly committed to making sure everything was just right.
Out of all the contractors and vendors we’ve worked with while building our home, Plugs Appliances has been the absolute best. We always felt taken care of and confident in their guidance.
Highly recommend working with Jack if you want a smooth, professional, and genuinely pleasant experience!”