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February 2024 by Pete
The parking lot is annoying. Cars pull out into the road right in front of me. In the photo below, you can see Jay Buhner telling Ken Griffey, Jr. to be careful as he drives past this Truist location.
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October 2023 by Pierre Mesnil
I just had a great experience working with Melissa and her team. I am looking forward to use this agency as my regular branch.
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May 2023 by Fuck Google
Slow, they won't make callbacks nor seemingly do anything to help their customers. The managers at most locations I've visited are lazy and slow. Definitely not worth banking here or at any other truist locale. The tellers are mostly nice.
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April 2023 by Shan WazHere
It's taken multiple less than satisfactory instances before I've written this review, but hopefully it saves someone effort/time.At this location you will always be treated like you are bothering them by banking here.While purchasing my home this location printed out and teller stamped someone else's transaction history. I'm not sure how legal it is to post those, but I still have them. I actually faxed them to my loan officer before I caught their error.As if that wasn't enough, a months later, while depositing for the business I work for, I was told the check I gave had already been cashed and he (the teller) sent it back to me.Confused, I told the teller that wasn't possible for a few reasons. The biggest being that that wasn't even a check I handed him, and that other being that when a person cashes a check, the teller keeps it. He frantically asked for it back...Unreal.
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April 2023 by Kyle Jamison
Slowest Drive Through Ever…. Drive to Northwoods Location and you will still be done faster.No one here cares.
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April 2023 by Vera Pierce
This is usually the best location and I am really doing a review of the bank itself. Several times lately I have tried to make an ATM deposit (at different locations). This option has not been available anywhere I go. When I tried to call customer service just now that is unavailable due to technical difficulties. I am fed up with this bank.
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April 2023 by Jane Smith
I'm close to having to find a bush outside to go pee in because the service is so slow. No acknowledgement of you. No friendliness. This is definitely a place you go to if all other banks have no desire for you.
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April 2023 by Mark Hodge
Lady in the window has anawful attitude and disposition
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April 2023 by Matthew B.
Solid 3 star financial institution. When you walk you are greeted, almost like when you walk in to Moes, with en echoing of welcome to Truist!Besides the initial greeting, the branch is kinda stale. There is an odd "old building" smell and the lobby is uncomfortably quiet. The few tellers they do have, don't really have much personality. Kinda give you a half smile and ask how they can assist.With that being said, they are pretty fast and efficient.At the end of the day, Truist gets the job done but not much else.
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April 2022 by Aj Willi
You don’t come across people like Mrs. Ekwah , her energy was phenomenal and her level of professionalism is unmatched. Today she taught me so much about banking and her spirit made me always want to return! KEEP HER AROUND SHE IS GOLDEN. You don’t take advantage of employees like her , that devote her life to going above and beyond for her customers. Thank you again Ekwah it was a pleasure! See ya next time :)
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April 2020 by That Person
Gross...
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December 2019 by Baby Bubbles
This place is a shining example of how NOT to run a business & how NOT to give great customer experience. Literally don't waste your time because if you walk into there, that's all that will happen... Wasted time.
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July 2019 by Kiana Mitchell
Wasn’t even acknowledged when I came in, and there were no one else there. Two tellers behind the glass just on the computer and didn’t call me up there until 10 minutes later.
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June 2019 by Ehunt0215
Terrible rude tellers.. lady in drive through window always has a RBF
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April 2019 by Neisha Hernandez
The worst experience I have ever had with any business. They told me 3 times they would call me back and never did. They made me call 3 different phone numbers and none of them worked. They hire people of low intelligence and when you ask for a supervisor they deny you access to one because "he is new". Put your money in a national bank, these people are scam artists.
