The Best Western Charleston Inn offers a mixed experience for guests. The rooms are generally described as clean and comfortable, with a nice small pool and laundry facilities available. The breakfast offered is said to be good, though the breakfast service ends promptly at 9:29 am, which some guests found inconvenient. However, there have been some issues reported. One guest had trouble with an accessible room, finding it did not meet their needs as expected. Another guest encountered a strange smell in the lobby and issues with cleanliness, as well as noisy neighbors that disrupted their stay. The front desk staff received mixed reviews, with some guests finding them helpful, while others felt their concerns were not adequately addressed. Overall, the Best Western Charleston Inn seems to provide a decent stay for many guests, but there are some inconsistencies that have led to disappointing experiences for some. Guests should be aware of the potential challenges and plan accordingly to ensure their needs are met during their stay.
Nice accommodations. Nothing tremendously outstanding, but clean and reasonably priced. We have stayed in numerous BWs, and this is atypical of BW. We would revisit.
June 2026
The room was spacious and clean, except for the floor. Breakfast was very good with many choices. The location was wonderful. Our room was in the back and we didn't hear any noise or traffic. Also the hotel is located close to several places we visited.
May 2026
Very clean rooms, bed is comfortable. Great location. Would recommend and would stay again. Very satisfied customer.
