The Best Western Charleston Inn offers a mixed experience for guests. The rooms are generally described as clean and comfortable, with a nice small pool and laundry facilities available. The breakfast offered is said to be good, though the breakfast service ends promptly at 9:29 am, which some guests found inconvenient. However, there have been some issues reported. One guest had trouble with an accessible room, finding it did not meet their needs as expected. Another guest encountered a strange smell in the lobby and issues with cleanliness, as well as noisy neighbors that disrupted their stay. The front desk staff received mixed reviews, with some guests finding them helpful, while others felt their concerns were not adequately addressed. Overall, the Best Western Charleston Inn seems to provide a decent stay for many guests, but there are some inconsistencies that have led to disappointing experiences for some. Guests should be aware of the potential challenges and plan accordingly to ensure their needs are met during their stay.
I wanted to give the desk manager, Andrew, a special shout out. A couple weeks ago he was very kind and helpful to me during check in. He was very friendly and it was very pleasant after a long day.
March 2026
A solidly average experience from a 2-star hotel. You get what you expect
February 2026
Clean, comfortable room, staff was very nice. Location was good for what we needed during our stay, and being pet friendly was a huge bonus.
