Boost Mobile at 1750 Savannah Hwy Ste. E in Charleston, SC, offers the latest 5G devices and prepaid phone plans, with a wide selection of new phones from Apple, Samsung, Motorola, and more. Customers appreciate the friendly and helpful staff, especially in assisting with setup and technical issues. Diana, a staff member, was praised for her patience, kindness, and ability to make customers feel comfortable, including helping an elderly customer who had difficulty with passwords. Amy, the manager on duty, was recognized for her professionalism, efficiency, and going above and beyond, even calling to retrieve a forgotten charger. A long-term customer expressed satisfaction with the recent service improvements after Ms. Stacey joined the team, highlighting her compassion and dedication to resolving issues. Overall, the store is well-regarded for its welcoming atmosphere, attentive service, and staff who genuinely care about customer experience. Visitors are encouraged to stop by or call (843) 793-1707 for a fresh take on wireless services and great deals on new phones.
Diana at the Savannah Highway Boost store in Charleston, SC was a pleasure to work with. In the face of early morning challenges at the bank, she was efficient- and funny! - while working on my friend’s new phone. Her attitude, good humor, engagement and deep knowledge should be a model for customer service everywhere.
May 2023
Went into the store and the nice young lady, that turned out to be Management. She was very good and took care of all my needs. Please don't close this store!
December 2022
I have been a Boost customer since 2015,and have had not so good service until Ms Stacey started working there..I have had 2 recent issues that she went above and beyond to resolve!Boost is lucky to have such a compassionate employee like Ms Stacey!!
