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“Spencer and Eric were extremely helpful and efficient in setting me up with a new phone through the best deal available. Also in salvaging photos/ data from my old phone. Great experience. Thanks fellas”
“The experience and service were great. I scheduled a walk-in appointment online and Amir fixed the broken screen on my iPhone quickly and at a fair price. I’ll be back the next time I need a broken screen repaired. Highly recommend.”
“Nakeba is a good employee, she is the only one that is working sometimes when I come in, I think she deserves a raise because she is patient an kind and is the only person that’s working here”
“Angie was incredibly helpful, patient, and thorough in helping me upgrade my phone. She went the extra mile for me and made it an excellent experience in the store!”
“The customer service was amazing and even tho the worker was there by herself she still was very energetic, respectful, and got to everyone in a timely manner. She helped me out and made sure I had what I needed”
“Allie was very nice & provided me with excellent customer service & helped me find exactly what I was looking for. Will be back to visit for all of my device accessories, etc.”
“Glendon and Mariel were incredibly kind and helpful!! They helped me quickly and were very knowledgeable. They made sure I was all set up before I left and answered the many questions I had. Excellent customer service!!!”
“Jamie is an absolute beast. Would highly recommend everybody to go to him if they see him. He just helped My buddy and I with home Wi-Fi and a new phone. Too happy campers walking out of there.”
“AT&T wouldn’t let me transfer from a wireless account to a prepaid plan without switching my number. I’ve been with AT&T for over 25 years. I’ve never changed carriers. I called AT&T, Cricket and had multiple chat calls. I had 2 exceptional women help me. This review is regarding Nicole at the Cricket store in West Ashley on Sam Rittenberg.
Nicole answered all my questions and got me up and running for my 14 day trial.
Knowing I can call Nicole going forward I’m pretty sure I’ll continue with Cricket.
Nicole, Thank you again!”
“Brian was extremely helpful and professional! Bought a new phone and got some account access changes for the business. Great treatment and a very genuine experience”
“I’ve been in the store twice, both times Quan has worked with me. His customer service and overall general demeanor is absolutely excellent . I was in an apartment then moved to a house and somehow AT&T cannot get it straight and he stood beside me both times wanting to help me figure it out. It was unsuccessful yet he gave me an address for corporate to resolve the issue. This man is a gem and I hope his skills are rewarded”
“Wow....I had a great experience with them. Any has been very helpful along with the technician and the other girl. Thank you boat for having great people to help me.”
“I switched from Verizon because I had very poor data service at home. So far, service has been much better. Chloe and Alex the manager help make the transition smooth and easy. They both worked to make sure I received all credits for switching. By far the best customer service I've had in along time. Thanks!”
“I would love to say great job, Danise castillo had a mess with my phone that would not work but got the problem fixed, she is really an asset to the business, THANKS FOR A GREAT JOB”
“Store Representative was very knowledgeable and helpful thru helping me initiate and set up new service on the phone i provided. Thank you for fast professional service.”
“The husband and wife that own this business are so kind and helpful. I took my phone there to have the screen replaced about a year ago. My screen stopped working again recently, so I assumed it was the same problem. I dropped my phone off to be sent out for another screen replacement. They called me to tell my phone just needed to be reset, so there was no charge. Besides being pleasant, they are also very honest! I love them, and I will not go anywhere else!”
9:00 AM - 7:00 PM
4940 Centre Pointe Dr, Charleston
Mobile Phones
“Went in on Thursday because my mom was paying too much for her bill and needed to change it. She's not technologically advanced so she had no idea. Steven helped me out and I came back today because of the billing cycle and helped me save my mom about $80 a month. Great place, ask for Steven, he was awesome.”
“Definitely had an awesome experience here at this store. Elisa gave me an awesome experience and made my life easier, very helpful and informative. Great customer service”
“The best place to buy appliances due to price matching and Geek Squad!!
First of all every time I come in the store there's always someone there to great me which is nice. Not only that, but it is really easy to find an employee within the store that will help answer questions and employees seem really knowledgeable!
I cannot speak more highly about the protection plan that comes with the appliances via geek squad. I will not buy appliances anywhere else from now on. I bought an LG fridge in 2023 and I purchased the five-year protection plan which seemed really expensive at the time.. come 2025 and the fridge started to have issues. It was so EASY and FAST to schedule a repair appointment. Naijah from Geek Squad was so nice and knowledgeable about fridge diagnostics. When it was deemed unrepairable due to manufacturing defect, Geek Squad/BestBuy replaced my fridge. They didn't punt anything off to the manufacturing company, they handled everything in house. The best part - communication was so easy and prompt (no excessive wait time while on phone with them). Really great experience! It is such that peace of mind that I can buy high end appliances and have protection for 5 years.”
“I went in with an intermittent overheating issue on my new iPhone. I was prepared for them not to believe me and give me an issue exchanging it. The experience was the complete opposite. Very understanding and agreed I needed an exchange. They didn’t have my model in stock and recommended calling Verizon so that the phone could be shipped and I would have time to transfer the data over. Instead of making me call on my own they called for me and made sure everything was taken care of. Charles (I hope I remembered your name correctly) and the manager were great and very helpful. Even the person on the phone at Verizon was great.”
“I just wanna say that Kamran is by far the best representative that I have ever dealt with in Metro… He is precision based and has the inner qualities of Superman… He gets the job done.
He does it well with ease and if he has to do something over and over and over again, he is persistent and calm all in one fell swoop!
If you get a chance to meet this man count yourself lucky!
Kamran, you’re reading this right now, know that wherever you go in life you will thrive, thank you for your expertise and phenomenal leadership skills!!!”
“Kyle and his staff are wonderful. I had an issue no one on the customer service line could seem to figure out and when I took the problem into the store it was resolved that day. They took the time to hear my side of the issue and got right down to business. If you need service for anything AT&T and this store is the way to go!”
“Live, laugh, love Casey and Clint!! Though I had to buy a new MacBook due to tragic unforeseen circumstances, Casey and Clint made the painful financial transaction a little easier with moral support. Genius bar was fast and efficient. Apple, if you're listening... we definitely need a bigger student discount, pleaseee. But seriously, the employees are fabulous and the customer service was excellent!”
“John Anthony is the BEST T-Mobile Expert EVER! He knew all the info we needed to get our new account sorted! He’s professional, patient, and he made sure we were well taken care of! He spent quality time and had the most pleasant demeanor during such a full process! He should be immensely promoted and in higher management! He’s the reason we are giving T-mobile a chance and switched providers as well as are now set with our phone service plan! We were recommended to him a family member AND by a friend who he helped over a year ago! That’s consistency and modeling a spirit of excellence! Best customer service and hospitality we’ve ever received at any phone store! John Anthony you are a ROCK STAR!”
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“Great experience getting my phone fixed. From the initial call to when I walked out with a non-cracked device, the folks at CPR Cell Phone Repair were wonderful. Friendly, knowledgeable, and fast!”