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10AM - 6PM
821 Orleans Rd Unit 107, Charleston
Mobile Phones
“Brought in a iPhone 12 with cracked screen. The tech did an in-depth inspection and pronounced it was repairable. I came back 2 hrs later with a new glass screen and fully functioning phone. Thanks so much!”
“My car broke down in front of the store. After about two hours of trying to fix it Verizon employee James Blackburn helped me. He used to be a mechanic and he fixed the issue in about ten minutes. He was wearing a nice white shirt and a tie and he still worked on my dirty car. I wouldn’t have been able to do it without him and he was such a nice guy. He didn’t ask for money he just wanted to help someone in need. It really speaks volumes about his character and the service you’ll get at this store.”
“Kenzie went above and beyond. I had a terrible experience at the location on rivers. I hope Kenzie is there whenever I come back to activate my other phone. Thank you so much, Kenzie!”
“Everyone was very friendly and helpful, they went above and beyond to help with me my wireless needs! I highly recommend this location because as soon as you walk in there was nothing but good vibes, positive energy and a strong eagerness to help coming from all of the team members working at this store and that is a rarity nowadays at a lot of places that I shop! This store was a 10 out of 10, thank you all so much for making my experience so great!”
“Manager quickly got us in touch with a location that could fix our iPhone right before closing- we had a new screen in 20 minutes! Great customer service thank you!”
“I had to wait for the employee to access the safe to give me a new phone, other than that there were no issues. Continued good support from associates, all issues resolved!”
“Just got a new phone for metro.And my experience was Good fast and smooth!Janay Did a great job helping me pick out a phone and helping me get a new line started Highly recommend!!”
“When AT&T continues to hire people like Ty to represent the company, it keeps people like myself wanting to continue to have AT&T as their 1# phone and internet service. Ty is an expect at what she does and a professional. She was able to figure out the issue with my phone with no support or resolution from the AT&T tech that they are train to call. She maintained her bearing which keeps me claim and not frustrated with the AT&T tech. This company needs to continue to hire people like Ty because I believe she provides the customer service and skills this company promotes.”
“Upgraded from a I-Phone 13 to a I-Phone 15 Pro … got the AT&T free upgrade …there were some conditions but workable … went to the Charleston Publix AT&T store and talk to Gavin … great experience & service levels… he provided a turn key process for me … really like the phone…”
Open 24 hours
2178 Savannah Hwy, Charleston
Mobile Phones
“Friendly staff. Needed an iPhone 11 screen replaced. They finished the job in 40 min at a very fair rate. Recommend using this location if you're in West Ashley.”
“We want to take the time to recognize Victor he is a bilingual young man that gave excellent service. This is a gold Star human!!! Go there and give him all your business.”
“Stopped in this morning and was instantly greeted by Nick. Nick was unfortunately by himself for my whole interaction with him but still gave me one of the best experiences I have ever received with a cellular provider/retailer I've ever had. Normally trying to switch carriers or getting a new phone is like getting a root canal, but Nick made the visit incredible. He was extremely helpful, informative, and knowledgeable of the products being purchased. Overall I could not be more satisfied with my visit, and even though I just got a brand new phone I look forward to my next visit. Thank you so much for everything you did today Nick, and I look forward to doing business with you later down the road.”
“Diana at the Savannah Highway Boost store in Charleston, SC was a pleasure to work with. In the face of early morning challenges at the bank, she was efficient- and funny! - while working on my friend’s new phone. Her attitude, good humor, engagement and deep knowledge should be a model for customer service everywhere.”
“We went to Metro on Wednesday to look at and price iPhones. Was greeted by Develle (460 1/2 Meeting St, Charleston, SC 29403) who was very polite and knowledgeable about the phones I was interested in. On Thursday we went back because of all the information given about the iPhones. I upgraded from a Android Samsung Galaxy A02s to an iPhone11 ? Develle gave detailed instructions to how to transfer my google info to my iPhone/iCloud. I am highly satisfied with my purchase.”
“I always love visiting the target! They have such a huge selection of goods and you get in and out. Who doesn't like the option to go to the mall hit the food court, or even go to an appointment? This Target is conveniently located next to many amenities and has a Starbucks inside. I shopped for gifts for my nieces and nephews. Found a huge selection while I enjoyed my coffee. Stopped by the grocery to grab snacks and drinks then home items for laundry items. Please stop by the magnolia section. They always have cute things. Target has great value, quick service, and a huge selection of selection with comfort.”
“Big shout out to JP, he gave phenomenal service! Took care of everything I needed, answered all my question, super knowledgeable and very easy to talk to! Thanks again for the help!”
“Great store! Employees are so nice! I was in the store today where a woman was fussing and had no patience due to her or boyfriend's account not being authorized. The employees handled her so nicely. I had to come and praise their patience despite it being the end of the night and they were obviously short staffed. The employees explained for security reasons, they don't keep every phone out. Obviously that was a problem for her. Thank you for handling the customers with respect and courtesy despite dealing with crazy situations. I didn't want that comment to be the last one that was seen! Keep up the good work!”
“Typical Best Buy store. I was mostly in the phone section which was more heavily stocked with iPhones and accessories. There weren't as many android accessories or clearance items. The Samsung and Motorola were not turned out whereas the Apple and Google phones were. The staff seemed nice and were quick to ask if I needed assistance”
“Kyle and his staff are wonderful. I had an issue no one on the customer service line could seem to figure out and when I took the problem into the store it was resolved that day. They took the time to hear my side of the issue and got right down to business. If you need service for anything AT&T and this store is the way to go!”
“I was switching 4 lines from Verizon to T-Mobile. T-Mobile on line customer service advised that I take my phone to a T-Mobile store to get it straightened out. Marc assisted me and I can say he is the most professional and efficient customer service person who I have ever dealt with. Took about 10 minutes and he made sure everything was right before I left. Very refreshing to deal with a real professional. He is simply the best.”
“We are a farm in ladson and Jaylen I pray I have the name correct he was excellent with the service!! I didn’t give 5 stars because my phone didn’t come with a block to charge it that was disappointing!! Thanks for making a farmer proud to be American farmer just by saying my job matters!! Made me emotional!!”
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“I've obtained 10+ lines from this store and Meloni has helped me with almost all of them, start to finish. She is extremely helpful and professional and has the best customer service I've seen. Thank you Meloni for all your help over the past year!”