Extra Space Storage on 2118 Heriot St in Charleston, SC, offers a wide range of storage options including climate-controlled and drive-up units, all with excellent security features such as electronic gate access, alarmed units, and multiple entrance gates. The facility is ADA compliant, with covered loading bays, parking spaces, elevator access, and personal access hours, making it convenient and accessible for various needs. The staff is highly helpful and professional, with many reviews highlighting the exceptional service provided by Marsha, who is praised for her kindness, patience, and dedication to customer satisfaction. Customers appreciate the ease of renting, the cleanliness of the facility, and the helpful staff, which makes finding the right storage unit simple and hassle-free. The location’s convenient freeway access and the acceptance of deliveries add to the overall convenience. Many customers plan to return, citing a positive experience and trust in the facility's security and service.
Great location, excellent customer service, and clean facility.
June 2026
Very nice staffing and they keep the unit very clean.. I'd recommend this to anyone that needs a storage
June 2026
Missy was so helpful and knowledgeable. She helped us determine what size unit we needed. She went out of her way to bring us bottled waters while we were moving. Excellent customer service - above and beyond!
