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“Bill is a pleasure to work with and has made things awesome and so easy. He's always so kind and helpful. We've changed units and he made the transition so smooth. All in all our experience here has been awesome”
“Excellent customer service. Logan was exceptional. Showed me various units to find the best one to meet my needs. Very patient. CLEAN facility. Easy access. Highly recommended.”
“I’ve used this facility for over a year. The staff are very friendly, helpful and knowledgeable. I recently transferred from one unit to a larger one and there weren’t any issues. I will definitely keep using this facility and recommending it to my friends and family.”
“Very clean and easy and helpful texts and notifications for billing and updates. Charlie in the office was super nice and professional. While it is not the closest to downtown Charleston, it was no more than 15 minutes to get there and the price was just right. Highly recommend.”
“Jesse at Extra Space Storage went above and beyond. He was knowledgeable, friendly, and extremely helpful from start to finish. It made a big difference having someone so professional and easy to work with! Thank you Jesse for all your help!”
“Management at the Maybank location has always been helpful and super responsive. Easy to get to and clean area in and around the storage unit. Moved to a different storage company as needed a smaller unit that wasn’t available. What prompted the downsize and move was because of the 30%+/- increase in monthly rent after ~ 3 or 4 months. Seemed a bit excessive. Would be better if provide customers a bit of price certainty.”
“Honestly the best experience I have ever had with storage unit and setting up unit. So easy and so very nice. I appreciate the ease and quick access as well as friendly communication. I will definitely use them again if needed.”
“I called to make a payment and Ms. Leanne helped me out with getting my payment taken care and going above and beyond. When I say every little help helps it does and I just want to say thank you to Ms. Leanne so very much. 10 out of 10 Ms. Leanne.”
“The location and storage unit comes in handy..a little bit pricey but..Michelle is and was very friendly, even helpful with replacing a light bulb in the unit....thanks Michelle....”
“I spoke with Joseph who was very helpful, insightful, and gave great guidance. My name is Mac I own Southern Roofing and partner with Property Managers to help with their roofing and gutter needs. If you are considering this location, I would highly recommend working with Joseph and Tracey.”
“I’ve probably rented a storage unit here for 2 years maybe and it’s honestly the best experience I’ve ever had with any other unit. Parker is so on top of things especially when I’m not. Transparent, accessible, and easy going. Shout out to Park.”
“The drive up feature of this facility makes it convenient for business and free deilveries are a big plus. Joe is a great manager and is always on top of the customer's needs!”
“This is our second time having Martie
help us with our storage needs at the location at Ashley Phosphate Rd. She is always very nice and professional at the same time. She is definitely an asset to this company.”
9:30AM - 5:30PM
1573 Folly Rd, Charleston
Self Storage
“Cary is an exceptional employee! She went out of her way to resolve a couple of issues that were a result of the moving company I hired. She is a real professional!”
“I spent a week shopping climate-controlled storage in the Charleston SC area. Walking into Go Store It on Folly Rd and meeting Zee was such a different experience from the others! She was professional, kind, patient, and truly helpful. What a breath of fresh air! If ya’ll have a “rewards chart” (former teacher here), put a big sticker on hers!”
“After looking into multiple storage units (especially the one right down the road), I decided one this one. So glad I did! The office manager was so friendly and helpful! Wow, I’m used to people seeming to feel like it’s a chore when I ask questions but Angie was so nice! I hope to not need the storage for a while but if I do I’m coming here.”
“Excellent facilities! Love that it's climate controlled! That's a game changer for me! This humidity will destroy your things. So glad that I don't have to worry that!”
“Cherokee was so nice and very professional, she answered all my questions was great at explaining the difference units and sizes and was a great help picking out the correct unit, definitely recommend this place”
“The price in the end was higher than I'd hope; due to have to go up in size since the door on the unit I had rented was broken, when I arrived today to get things going. However I found Leanne and she jumped right on getting me setup in another unit. She was extremely helpful, kind and a very welcoming personality. She seems like a gem to have as part of the company!”
“I have used Carters self storage many times over the years. It’s in a great location, easily accessible, and always very clean and safe. I especially love their customer service, no corporate red tape, just super friendly locals! It’s a true Charleston gem.”
“I had a great experience with this Extra Space Storage location. The facility is clean, well-maintained, and very easy to access. The whole process—from reserving the unit to moving in—was quick and hassle-free. Pricing was competitive, and I felt like I got excellent value for the space.
What really stood out was the staff. Everyone I interacted with was friendly, professional, and genuinely helpful, which made the experience stress-free. Highly recommend this location if you’re looking for reliable, secure storage with great customer service.”
“Mary was absolutely amazing! I was completely stuck trying to figure out the lock on my storage unit, and she went above and beyond to help me get it sorted out quickly and stress-free. She was patient, professional, knowledgeable, and had such a positive attitude the entire time. You can tell she genuinely cares about helping people. Customer service like this is hard to find these days. Thank you again, Mary, for turning a frustrating situation into such an easy experience. Definitely 5 stars!”
“Moved our company’s safe without hesitation. 1200 pounds or more on 4 dolly’s. Phil had a plan from the start and executed 100%. Highly recommend for a professional move”
“Nytaea is an absolute gem for Go Store It. She moved me into my unit and provided me with all the details I needed. I left with no unanswered questions. Thanks for helping me Nytaea!”
“Great customer service!! 6 stars
Clean and safe place.
I recommend it to everyone who need a good place to save home etc. Thank you Cube Smart !!”
“I was helping move a relative out of town and needed a place to store their belongings while we figured out the next step. My friend’s storage facility came through big time — easy access, good rates, and I knew everything would be safe and sound. Super smooth experience. Highly recommend if you need storage that’s reliable and stress-free!”
“Big Bertha’s storage is the absolute best! The managers are extremely responsive and unbelievably helpful. Nice clean and easy to use facility, in the heart of downtown Charleston. Very reasonable prices. We’ve been customers for four years. Can’t say enough amazing things!”
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“Missy was so helpful and knowledgeable. She helped us determine what size unit we needed. She went out of her way to bring us bottled waters while we were moving. Excellent customer service - above and beyond!”