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February 2024 by Rhonda Burden
Justine, Brandon, Keith and Michelle are the absolute best when it comes to customer service and collision repair. Awesome Awesome Awesome experience. I definitely recommend.
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February 2024 by Cynthia Somers
I lucked out when I accidentally ran across this location. Justine, Brandon, & Keith really treated me well & I felt appreciated as a customer. They got my job done very quickly. As an added bonus, I was given a free car wash & vacuum before I left. I highly recommend the Marina Dr location. Very friendly & professional.
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February 2024 by Scott Casper
Justine the service advisor was very attentative and a great communicator. If I could give six stars I would.
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February 2024 by Kris G.
They went out of their way to assist me when I was unable to find a ride home. Michelle was fantastic and rode with me on her lunch break to ensure I was taken care of. Would recommend these fine folks to anyone in need of quality service requested. They will be working with me on my insurance claim due to damage from a storm as it crushed my hood and broke my headlight and side view mirror as well as dinted my trunk and broke my taillight...
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January 2024 by Bianey Sanchez
I had an amazing experience at this location! The service department worked with me and they answered my questions rapidly, not to mention that my car looks as though nothing ever happened!! Thank you to everyone at classic collision, I will recommend you to all my friends and family.
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November 2023 by Christopher Mignone
They were amazing they were great in getting my clients car done right away.
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October 2023 by Willette Hamilton
Very professional and helpful even tho my car was ultimately considered a total loss they were very kind and considerate and the customer service was the best I've ever had at a repair shop !!
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March 2023 by tyler Clibon
Classic collision is truly the best in the business over anyone else in Charleston for all of your automotive needs! Very communicative and friendly, providing exceptional customer service all the time. Highly recommend!Service: Oil change
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February 2023 by PJ Buceti
I am very pleased with Adam and his team at Classic Collision. Adam was prompt, polite, and found the most cost effective way to fix my daughters Jeep. I highly recommend them!Service: Body & Trim
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January 2023 by Hilary S
Fantastic customer service!! They were so friendly and quick and professional with my auto repair . I highly, highly recommend this business!!Service: Auto glass repair
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January 2023 by Hilary Shuler
Fantastic customer service!! They were so friendly and quick and professional with my auto repair . I highly, highly recommend this business!!Service: Auto glass repair
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November 2022 by Adam Zwerner
Brought car back literally 5 times to get the door handle they failed to put back together correctly fixed. It still doesn’t work. They never called back once despite promising EVERY time to do so. Very disappointing. I patiently gave them every opportunity to fix this but now SIX MONTHS LATER I’m quite irritated. The paint work was rather sloppy but let that go hoping I could at least have a correctly functioning door. Glad I paid $1500 out of pocket to have a door that doesn’t work right.
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August 2022 by Richard _
Absolutely the worst experience! I left the vehicle for two weeks while out of town. I was called a few days in advance saying it may be a day behind. Called to pick it up on that day and they had not even started. They did not even call to let me know it would be another week. I Absolutely do not recommend this company. The lack of communication is unbelievable.Service: Body & Trim
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August 2022 by Chad Ring
Best shop in Charleston! Had a jammed tailgate that was beyond my fixing capabilities. Guys said bring it in and a few of them had it fixed in minutes. Asked what I owe them and they brushed me off. Won’t take my truck anywhere else now.Service: General repairs & maintenance
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March 2022 by Brent L.
Wish I could give less than 1 star! Terrible service with nothing but broken promises and smoke up your a*** What should have taken a week took 4 weeks and nothing but excuses. Do NOT take your vehicle here unless you don't need it back for a month.