Classic Collision in Charleston, SC, offers quality service with integrity and honesty, aiming to make the auto body repair process easy and stress-free. The staff provides friendly greetings and keeps customers updated on the progress of estimates and repairs, also communicating with insurance companies. Reviews highlight that the team goes above and beyond, describing their work as excellent, professional, and timely. Employees are noted for being easy to talk to, courteous, and providing great customer service. In one instance, they assisted with a tire leak even though it was not a standard repair, demonstrating a willingness to help. They are also recognized for providing fast, friendly, and helpful service, such as applying a protective wrap free of charge. The business is commended for putting customer satisfaction first, with many customers stating they would definitely return and recommend the place to others.
Greetings are always friendly. They keep you updated on the progress of estimates and repairs. They kept my insurance company updated. I cannot rate their body work because my car was totaled and wasn’t repaired.
July 2024
Justine and Alex are the best. In 2 instances they went above and beyond to help our family cars. Excellent work and very professional and easy to talk to. I would 100% go back to this location.
May 2024
I didn’t end up taking my car to this shop for insurance reasons, but Justine really helped me out and was extremely friendly. I appreciate this place a lot for helping me out, they put a full crash wrap on my broken back windshield for free. Definitely recommend this place to anyone who needs fast, friendly, and helpful... read full comment
