Herbert's Mobility, Inc. has been providing high-quality medical supplies and equipment to the community since 1956. The company is committed to excellent customer service, striving to make the buying experience as pleasant and efficient as possible. Customers consistently praise the knowledgeable and responsive staff at Herbert's. When a customer needed a lift chair, the salesperson, Robert, took the time to introduce himself, show different models, and ensure the perfect fit. He kept in close contact during the ordering process and followed up after delivery to make sure the customer was satisfied. Another customer had issues with a scooter purchased directly from the manufacturer, but the staff at Herbert's went above and beyond to assist. They provided a rental scooter while the other was being repaired, which took the manufacturer over six weeks to complete. The customer wished they had purchased from Herbert's in the first place to avoid the hassle. Customers also appreciate Herbert's willingness to help with smaller requests, such as finding a wheelchair accessory. The staff is described as kind, professional, and able to quickly resolve issues using their product expertise. Overall, Herbert's Mobility is lauded for its quality products, exceptional service, and commitment to ensuring customer satisfaction.
