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February 2024 by Savannah H.
What a wonderful locally owned pharmacy. I love this place. The people are really sweet. The atmosphere is homey feeling. And they take care of me better than CVS pharmacy workers do. The workers at Herold's Pharmacy actually care about their customers and it shows. Mary is the main pharmacist here. She's really sweet. Her and her husband own Herold's Pharmacy, this one in west ashley and the one in North Charleston. Robby is another pharmacist here. He's also nice. All the workers here are really nice. Just the fact that I know their names shows you how much more personal this pharmacy is with their customers. I come in about twice a month to get my prescriptions. Once a month, I get a shot administered here. It's nice that I get to come to a local pharmacy for this shot because they can usually take me right away. I just call ahead and tell them I'm coming. Other big name pharmacies won't even administer my shot. I'm so lucky to have a place like Herold's to go and get my shot administered with no extra fee. They have all the basics that you might want to buy at a pharmacy. They a can fill just about any prescription for you. There are nice people working there. It's a cute local pharmacy. Try them out. I know you won't be disappointed.
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July 2023 by Jessy Mitcham
I drive 35+ minutes for this pharmacy and it’s worth every mile. I got tired of the corporate pharmacies never answering their phones and always feeling like a bother. I don’t think I’ll ever use another pharmacy again, distance or not!
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July 2023 by Dimitri Armstrong
Absolutely love this place! It’s a gem ! You will not be disappointed! Robby is awesome and his staff are the best ever !
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May 2023 by Alecia Dawkins
I had the absolute BEST experience today at this pharmacy. I was there from out of town and found them online. I had my 6 month baby strapped to me and my 2 year old was running around bc I forgot my stroller. He got upset and Jennifer came from behind the counter to bring him a coloring sheet and crayons…AND she got on the floor with him to help him color. I couldn’t believe it…such incredible kindness to step away from her job for a moment. They clearly care about the people! Now it doesn’t stop there…a man comes in and they know him by name. They ask him if he needs bus money today and he says yes. When Jennifer realized she didn’t have any quarters another employee says I have some in my car let me go get them. I mean let’s all just stop and APPLAUD these kind people! No matter what you look like, who you are or even if you have crazy kids running around…they treat EVERYONE like royalty & family here at Herold’s! All small businesses and even big businesses should take a lesson here on how valuable kindness is to the customer but also just human to human. They won this Mom of 4 over! I wish we could duplicate this type of customer service & care everywhere! Well done crew…WELL DONE!
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February 2023 by Caroline Arick
Pharmacist Mary went above and beyond and was so kind when we needed help today. This pharmacy delivers my mom’s meds and it’s always free and fast!
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February 2023 by Anthony Sarver
Was prescribed another bottle of prescription eye drops. What cost $55 just 6 weeks ago now costs $80. A nearly 50% mark up. Greed is an ugly trait.
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February 2023 by Anthony S.
I was charged $80 for a tiny bottle of prescription eye drops that I had just paid $55 for last December. I thought $55 was an insult to my pocketbook. But a nearly 50% increase in price makes no sense at all. "Good Neighbor Pharmacy" is a misnomer. Should be called "Gouge Neighbor Pharmacy".
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December 2022 by casey ryan
They are the best, they actually answered their phone, this is unheared of. She also called me right back after they tranfered my prescription, amazing. What a wonderful pharmacy.
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December 2022 by Teresa Errico
I LOVE Herold’s. They define neighborhood pharmacy in their friendliness and that they know who I am and what I need. They also advocate for me and work with me to get all of my prescriptions correct. I could never go back to a generic pharmacy.
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November 2022 by Teri Errico Griffis
I LOVE Herold’s. They define neighborhood pharmacy in their friendliness and that they know who I am and what I need. They also advocate for me and work with me to get all of my prescriptions correct. I could never go back to a generic pharmacy.
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November 2022 by Debbie Zerba
Went to website searching for particular product. Emailed them and received response same day. They did not have product but told me similar products they had in stock. Appreciated quick response and info on similar products.
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September 2022 by Cindy R.
Herold's came to our rescue, twice in less than a month, when we needed meds for my father. The staff is friendly and professional, and scripts are filled promptly. They know how to handle Medicare and insurance. Parking is easy and store hours are fairly generous. Great pharmacy!
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August 2022 by Lindsey Childress
BEST PHARMACY EVER. Don’t waist your time with any other pharmacy. I only leave reviews for places that totally deserve it, and that is Herold’s.We live 15 min away from Herold’s but the drive is well worth it for us. They make everything so easy, even in exceptional circumstances. My family and I have suffered through so many negative experiences with our local CVS, only 2 blocks away from our house, but I can’t even begin to count all the disasters they’ve managed to dump onto us. The ridiculous hoops we had to jump through just to get the simplest prescriptions filled, not to mention a couple of MAJOR and potentially dangerous mistakes they’ve made when filling our scripts. But every step of the way with Herold’s thus far has been a pleasure. I only wish I had switched to their pharmacy sooner, would have avoided so many headaches with CVS.
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June 2022 by Ashley Buchanan
Fantastic pharmacy. Great staff, great prices, great location.
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April 2022 by Mendy Ajax
Mary and her husband are the owners are some of the kindest most hard working and ethical people .. I really enjoyed my time working with these guys - who knows since things seem to be working well - I may stop in just to say hi- since I have not seen them in over a year AMENDA Ajax ( Mendy )
