“The customer service was excellent. The CSR helped me order a battery for my son dirt bike to get delivered to my house that was not in stock. It took a long time to look up because I did not have my card with me. She was very kind, and even though it took a long time, she stayed with me and helped me out even helping keeping my son calm.”
“Love shopping at this store. Lowes makes sure employees are on the floor to help customers locate merchandise. Unlike their competitor across the highway, where you have to hunt down an employee to help you find things.”
“A young man an employee i met named Jace, which i love his name as well was absolutely amazing. He knew quite a bit although he has only been there a couple of months i learned. I found him knowledgeable, personable, very willing to help me , didn't make me feel like i was a bother to help and made sure i got everything i needed before they closed. They have a really good selection of pretty much anything you need and things you dont realize they carry there.”
“Knowledgeable friendly staff. Clean felt very safe. Well stocked. lots of choices Price matching on all items. Good variety of products. Customer support is easy returns.The pro desk folks are very helpful...They will help you load up your purchases.”
“Amazing hardware store on James Island! I have always been impressed with their unsurpassable service, great selection and location in the Charleston area! I’m always glad to go here when I need something and highly recommend them for your every hardware need! Thank you! :)”