Kendra Scott is a well-loved jewelry and lifestyle brand with stores across the country, including a location in Charleston. The store offers a wide range of beautiful, timeless jewelry such as necklaces, bracelets, rings, and earrings, inspired by personal experiences, travels, and community. Visitors appreciate the friendly and helpful staff, who go out of their way to assist with questions and special requests. For example, staff members have helped customers find specific jewelry sizes and even looked up information via email. Many customers highlight the welcoming atmosphere and the kindness of the team, describing the staff as sweet, helpful, and like shopping with friends. The store also features The Color Bar®, where customers can enjoy a custom jewelry experience. Customers often mention their positive shopping experiences, noting the staff's willingness to offer advice, flexibility with returns, and genuine kindness. The store’s culture emphasizes giving back and making a positive difference in the community, aligning with its founding values of family, fashion, and philanthropy. Whether shopping for gifts or personal pieces, visitors leave with a sense of satisfaction and appreciation for the friendly, caring environment at Kendra Scott in Charleston.
Great experience! All the employees were helpful, but Maddie had some of the best customer service I’ve seen! She was very helpful and enthusiastic, but not pushy. The store was also clean and organized, and everyone was very accommodating!
May 2026
Ava was able to help me over the phone with my birthday ring order and was super friendly and helpful!! I’m so thankful for her help and patience! 🩷
December 2025
My favorite jewelry store, always great customer service and atmosphere perfect to shop until you drop❣️
