Public Storage in Charleston offers free reservations with no commitment and an online eRental option to move in directly. The facility provides the same personal attention it has given for nearly 50 years. Reviews highlight that the staff is wonderful, kind-hearted, friendly, helpful, professional, and kind, making customers feel valued and aided. Specific employees are noted for their fantastic and refreshing customer service, with one associate providing thoughtful gestures like cold water on a hot day. The outside property and climate control building are described as clean. Customers express feeling good about their choice and indicate they will definitely use this location more often.