Public Storage in Charleston offers convenient storage options with no-cost reservations and an easy online eRental process for quick access. The staff is friendly, helpful, and knowledgeable, providing personal attention to customers. Notable employees like Ms. Michelle, Ms. LeAnn, and others have been praised for their kindness and excellent service, making the experience pleasant and memorable. While some customers experienced issues such as mold, they acknowledge that climate can affect stored items and that the facility itself is generally reliable. The storage units are well-maintained, and customers feel confident leaving their belongings securely. Overall, Public Storage is known for its helpful staff, good service, and a welcoming neighborhood atmosphere, making it a trusted choice for storage needs in Charleston.
Visited this location and the representatives were very helpful!
August 2025
The property manager helped me so much. I had originally reserved a unit at a different location . I noticed that this location was within a mile from my home so I went into the office and asked if I would be able to transfer. The lady was so nice and not only helped me get the unit I needed but she also got it for me at... read full comment
June 2025
Ms Leanne was so nice to me an she is very understanding
