Public Storage in Charleston offers a convenient and reliable storage solution for your needs. Reserving a storage unit is a hassle-free process, with the option to skip the counter and go straight to your unit using the online eRental feature. The staff, including Michelle, Tonya, and Kismet, provide personalized attention and excellent customer service, helping customers find the right-sized unit and assisting with any issues or concerns. Customers have praised the staff's helpfulness, professionalism, and understanding, particularly in regards to Tonya, the manager, who has been described as kind, considerate, and effective in handling customer matters. The storage facilities are generally clean and well-maintained, though some customers have noted issues with the slide mechanism on the storage unit doors. Overall, Public Storage in Charleston has earned positive reviews from its customers, who appreciate the secure storage options and the friendly, attentive staff.
Tonya is a great employee and helped me out tremendously when I went there!
February 2026
This is our second time having Martie help us with our storage needs at the location at Ashley Phosphate Rd. She is always very nice and professional at the same time. She is definitely an asset to this company.
February 2026
Miss Tonya helped me getting my first storage unit ever. She was super kind and helpful into giving me information about what I needed. She made the process easy!
