QEI Security & Technology is one of the largest South Carolina-based security and automation companies. QEI specializes in home and small business security and automation systems with 24/7 professional monitoring. QEI was founded right here in Charleston, where their headquarters are still located. Customers praise the outstanding service they receive from QEI. Douglas, the company representative, genuinely cares about not just getting the business, but more importantly keeping it. He ensures all questions are answered, and the installation process is smooth. Rashad, the installer, treats the customer's home with great care, thoroughly explaining the system and making sure the customer is comfortable before leaving. The customer service at QEI is excellent, with easy access to someone who can help. Unlike other companies, QEI does not rely on advertising, as their service speaks for itself. Customers appreciate that QEI wants to not only get their business but also keep it. Installers like Sean, Brian, and Eugene represent the high standards of professionalism and expertise that QEI expects from its employees. They take pride in their work, treat customers with utmost respect, and go above and beyond to ensure customer satisfaction. Customers who have worked with these technicians highly recommend them and the overall QEI experience.
Bob was wonderful!So helpful and thorough.Patient with my lack of tech knowledge.Services: Installation
October 2023
Romaro was my service technician today and he preformed all the tasks I needed in a professional and timely manner. Also he showed me things my system could do that I wasn't aware of. Also Amy in the office is always extremely helpful !Service: Security cameras
May 2023
QEI worked closely with us. We were moving from out of state and everyone was more than accommodating with changing install times etc. Sean was amazing with the installation and did not leave until everything was explained and set up.Would highly recommend!!Services: Security cameras