Charleston Security Systems has received positive feedback for its installation services and customer support. Customers appreciate the friendly and professional staff, including technicians and sales representatives who provide clear information without high-pressure sales tactics. Many highlight the thoroughness of the technicians in explaining how to use the alarm systems and their available features. The company is recognized as a reliable local business, with a focus on customer satisfaction. However, some customers advise potential clients to carefully read their contracts to understand any additional charges that may occur, such as fees for service calls. Overall, Charleston Security Systems is seen as a great choice for home security, combining good service with quality equipment installation.
Excellent installation process. Tommie was knowledgeable about the product and took his time to be sure I understood how to use everything.
February 2026
Charleston Security has been our security alarm company and has installed our camera system for five years. They’re very responsive and their fees have never gone up in the five years that we’ve utilized them!
February 2026
Alarm system was installed today by Alex and Justin - great guys and super efficient and helpful. We've had a great experience working with Charleston Security - thanks guys!
