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February 2024 by Jordan M Norwood
Travis and Mike were a great. Very professional and helpful.
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February 2024 by Matthew Slater
I drove 12 miles in the 15’ truck. They charged me for 8 gallons. The truck’s mpg is 10 mpg. There is no way I used 8 gallons. This is theft. Do not go to this location. They will steal from you.When I called to ask about this, they put me on hold indefinitely.
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January 2024 by Lanesha Anderson
The workers here don't ever answer the phone. I called 3days in a row & NO answer. I don't want to talk with a representative. I want to speak with someone actually in the store at this location!!
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January 2024 by James Ross
Travis was great. Made the process quick and easy
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January 2024 by IVANNIA ARGUEDAS
We used this location because it’s the closest to us. We have rented other trucks from this location. But, this experience was really bad. The inside of the truck was dirty, like a soda had exploded inside and sprayed everywhere with a weird smell, almost like smoke. The cup holder had dirty water in it. Not a good experience at all.
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December 2023 by Elena Nizameeva
Great customer service. It was easy pickup and drop off.
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December 2023 by LYNNE FERGUSON
Excellent customer service! The gentlemen were all helpful and courteous. JC reviewed all aspects of operating the vehicle and explained checklist when I returned. Everyone made it an easy process to get in and out quickly. Thank you guys for your helpfulness. I would definitely send friends to your location..
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November 2023 by Karl Moore
Most of the employees were nice.I got a trailer that leaked when I rented here. They were not helpful at all in resolving the problem.I’d try to find somewhere with newer equipment that pays more attention to the condition.
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November 2023 by Tanya Fanning
We called and asked if they had a trailer for a golf cart. They said they did. So we drove 25 minutes out of the way to get there. When we arrived they said one trailer had a flat tire and the other was still out. So we asked what they were going to do because we drove there because they said they had one for us. They said these things happen and did nothing
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October 2023 by Haley S.
The service folks seemed unhappy and were not particularly friendly, but they provided direct and efficient service when we came to pick up our rental. This location has a ton of trucks and trailers available of all sizes, for very affordable rates. Pick up and drop off was easy.
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October 2023 by James A.
Zero stars should be an option- would have gone with that. If you're a female, don't go there alone because you'll get gawked and hollered at by the staff. I stayed in the car as my girlfriend went in to do the checkout and she was basically surrounded by the guys working outside. Inside, the ladies are entirely incompetent and will do such things as lose your reservation entirely or call you at 7:30 in the morning during your rental for absolutely no reason at all. Complete ratchets, but that seems to be average these days. Prime location though!
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July 2023 by Alicia M.
The young men in there were super busy with customers walking in demanding items reserved in the future and people calling back to back, but the two gentlemen kept their cool and continued to smile and offer great customer service. Might I add, their working conditions were not that great, it was hotter inside the building than it was outside. Great job!
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July 2023 by Will Hanahan
Ms Carol was so kind in helping me get set up, and Travis and TJ were extremely hospitable and helpful when the time came to return my equipment - thank you so much!
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July 2023 by MK Dang
Travis the representative at this location was very helpful. We arrived at closing time, but he was willing to help us go through the after hours drop off procedures clearly and thoroughly. We'll choose this location again to do business in the future and would highly recommend anyone in the area to work with the team here.
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July 2023 by Blaise DeZarate
Travis was super helpful and accommodating to us. We didn’t realize they opened up at 9, but Travis saw us waiting and stilled helped us out. GIVE THIS MAN A PROMOTION!!!
