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“Joanna is absolutely wonderful! Always makes me smile! She's is very understanding and so easy to talk to. She is very helpful and super fast. Thank you Joanna and Thank you Family trust! I LOVE BANKING WITH FAMILY TRUST!”
“Crystal, Elizabeth, Oscar and the whole team at the Founders location in Newport are the absolute best! They are professional, courteous, and do everything in their power to take the absolute greatest care of their members. They routinely go above and beyond to make everyone feel like family and to ensure their needs are met beyond expectation. Crystal’s leadership and kind spirit serve her employees and customers like no other financial institution in the area. I have been a member for more than 50 years (since the days of Buck Boyd and Dot Welchel in Chester) and this team is one of the main reasons I will stay a member. I would recommend the Newport location and Crystal’s team to anyone looking for a solid bank that truly values its members.”
“On December 16 at 4:20pm ..worst service experience ever! Sat in drive thru 15 minutes, unable to get out of line. Not sure how many people were working .Not good!!”
“I love Skyla!! Friendly teller, wonderful atmosphere, always able to solve any issues I may have...never had any because they always reach out to make sure you are a happy customer.”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“Mrs. Vivian was very helpful and professional as she assisted me in opening my savings CD. I have banked with Family Trust for over a decade and have always had a pleasant time in both the Clover and York branches.”