“I've visited the branch in Marion, Gastonia, and Forest City and the staff are always so polite and helpful regardless of what your needs are and they never leave you waiting long either. This is hands down the best bank I've ever started an account with. I suggest anyone that wants to open an account to come here because you will not be disappointed.”
“My first encounter with a credit union and Stacy B. Made it phenomenal. She helped me with a car loan. Explained everything to me even if meant it wouldn't help with her closing the loan. She responded to all my emails all my calls promptly. She went above and beyond to help me and that's rare to find. I even referred my sister to her. I do hate the sharon view app but that's something I can deal w corporate with.”
“I have been banking with FFCU for over 12 years! If you are looking for a financial institution where you are more than an account or a monthly fee this is it! The staff is consistent and know you by name. I have an option to use 1000s of share branch locations across the country as well! Shoutout to FFCU Gastonia for being amazing and always taking great care of my family’s needs❤️”
“On December 16 at 4:20pm ..worst service experience ever! Sat in drive thru 15 minutes, unable to get out of line. Not sure how many people were working .Not good!!”
“Fast friendly customer service. Every time I have gone to the bank I have always gotten great customer service. Glad they finally opened the inside backup and you don't no longer have to use the drive-through all the time”
“I went in to get my car loan.. and all the people were so nice and polite....made me feel at home...so I'll be dealing with truliant forever.... Thnx for being there to help me out... Sincerely Mike mcqueen”