8:30AM - 5:30PM
584 Cox Rd, Gastonia
Credit Unions
“I just closed my second mortgage with SECU. I love working with them (and no this is NOT a paid or fake review). This time was especially awesome because of Jamie at the Cox Rd branch in Gastonia, NC. Jamie was SUPER patient and consistent with the entire process. Any questions, any concerns (and I know I can be high maintenance) Jamie responded via email right away! Get this, she’d even PICK UP THE PHONE AND CALL when she needed a piece of information. That’s SUCH a big deal for me as most try to avoid making phone calls to their clients. It really showed me her dedication. I had a preapproval letter within hours. We also went under contract with one home, but found a better and cheaper home which resulted in terminating one contract and entering another. Jamie said “no problem…that’s easy. Just send me the new contract and I’ll take care of everything for you.” It was done in 2 days. She gave me my direct contact with underwriting and continued to check on me through that process (as it can be stressful). She made sure all went smoothly. Jamie is AWESOME! If you want a solid broker who knows what’s she’s doing and QUICK, USE JAMIE!”
“I have been banking with FFCU for over 12 years! If you are looking for a financial institution where you are more than an account or a monthly fee this is it! The staff is consistent and know you by name. I have an option to use 1000s of share branch locations across the country as well! Shoutout to FFCU Gastonia for being amazing and always taking great care of my family’s needs❤️”
“My first time visiting Sharonview Credit Union in Gastonia, NC today. I was warmly greeted by a nice young lady, sorry I didn’t get her name. While I waited very briefly for my appointment with the MER, Cyrus Roberts. I was warmly greeted by another young woman while passing by. Cyrus was awesome! He was patient and didn’t rush me. He managed my affairs well, understanding my needs and suggested products that would benefit me. Overall, my experience was exactly the 5 stars I gave on this review.”
8:30AM - 5:30PM
2709 Union Rd, Gastonia
Credit Unions
“On December 16 at 4:20pm ..worst service experience ever! Sat in drive thru 15 minutes, unable to get out of line. Not sure how many people were working .Not good!!”
“Fast friendly customer service. Every time I have gone to the bank I have always gotten great customer service. Glad they finally opened the inside backup and you don't no longer have to use the drive-through all the time”
“I went in to get my car loan.. and all the people were so nice and polite....made me feel at home...so I'll be dealing with truliant forever.... Thnx for being there to help me out... Sincerely Mike mcqueen”