AAA - Forest Acres in Columbia offers a wide range of services all in one location. Customers can access insurance services for auto, home, and life, as well as travel assistance that includes passport photos, International Driving Permits, and trip planning. The facility also provides car maintenance and repair services such as oil changes, tire services, brake work, and more. The staff is consistently praised for their professionalism, kindness, and willingness to help, even during busy times or late in the day. Customers have expressed appreciation for the helpfulness of employees, with one mentioning how a staff member went above and beyond to get their vehicle fixed so they could continue their trip. The roadside assistance team is recognized for quick and caring service, with one customer highlighting how a team member arrived within minutes to assist during an emergency. The overall experience at AAA - Forest Acres demonstrates a commitment to customer care, making it a trusted place for auto, travel, and insurance needs in the Columbia community.
was supposed to have tires rotated with oil change on paper work says they did but they did not rotate tires
August 2026
The service I received was very professional and the mechanic did a complete inspection and took a picture of a potential problem to keep track of. I appreciate the due diligence and pride that he took doing his job.
July 2026
Great customer service and consistent teamwork with my car needs and maintenance! Will always trust them with my vehicles and highly recommend the Forest Drive location in Columbia!
