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October 2023 by Jonathan Gray
I don’t visit the store often, but AE has always been a staple in my wardrobe! Not just for the quality/fit, but for the customer service as well! I’ve been coming here for several years now, and have never been disappointed.The return policy is simple, and they even recycle old pairs of AE jeans! I found this out when I walked in today to trade in a 5 year old pair that was showing its age (i.e. a hole in the seat!), and got $10 off a new pair! I was able to walk out the store wearing them without a hitch, thanks to the assistance of two associates (didn’t catch their names).Gotta say, LOVE the redesign they did a few years back as well!
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October 2023 by lilwetduckie
I love their jeans. And you can get some good deals if you wait until they have a good sale!
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September 2023 by Erick O
Reading the reviews I have no idea why there were so many complaints about the associates. Alyssa & McKinley were absolutely wonderful and helped me find what I needed for a work trip I'm going on. They were ready to help, looked for alternative options and sizes, and were extremely polite to someone who had way too many questions. (me)The prices were great too and the clothes are very comfortable. Definitely going back again in the future and it's because of their service.
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June 2023 by Berny Kouadio
This is one of my favorite stores when I want to buy some nice clothes
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May 2023 by Eva Decker
Got a pair of jeans there and they are so comfy!
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April 2023 by S
Ashley is the best! Such a friendly and the kindest associate I have ever seen there. She's the best and is always so helpful!
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April 2023 by Celina Leano
I overheard 3 employees in the Aerie side of the store laugh and giggle over about a customer in a wheelchair asking where another store in the mall is located. It was very disrespectful and disgusting to hear and made me not want to continue looking around the store anymore.
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April 2023 by Jason Brown
One of the places I can buy jeans that fit!!
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March 2023 by Southkak Landlawd
Employees did not greet and was to busy talking and playing with each other to acknowledge customers needed help and workers acted like we weren't even there so I took my money elsewhere
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December 2022 by Kenya Simpson
Not enough larger sizes in any of the jeans I was looking for.
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October 2022 by Amilcar Colon
Great selection of clothing. Staff is very helpful, especially Angeleigh.
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August 2022 by Francisco Bardales
Best american cloths
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March 2022 by Amelia Fox
Nice staff, great selection
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December 2021 by Noka Nova
I have never felt so welcomed in a store than this place. I have to give a huge shout out to Kourtney, who worked at the aerie side. She was so helpful and kind! Talking to her didn’t feel like a sales pitch, but felt like she genuinely had my best interest and comfort in mind! She is someone I would definitely be friends with outside the store! This place has insanely good customer service with all of their employees! 10/10 would recommend
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December 2021 by Michael Hare
Awesome sweaters this season. My daughter has them on her list
