American Eagle & Aerie in Columbia, SC offers a wide selection of high-quality jeans and clothes designed to fit everyone and suit customers’ lifestyles. The store is known for its friendly and helpful staff, with associates like Ashley, Alyssa, and McKinley receiving praise for their kindness and excellent service. Customers appreciate the welcoming atmosphere and the willingness of staff to assist with finding the right items, offering alternative options and sizes, and answering questions courteously. The store features a variety of items, from fun shirts to small trinkets, ensuring shoppers can find something they like. American Eagle is also committed to sustainability, recycling old jeans and offering trade-in discounts, making shopping both enjoyable and eco-friendly. Many customers have been loyal for years, citing consistent quality, good fit, and positive experiences. The store's recent redesign has been well received, and the straightforward return policy adds to the overall satisfaction. With great prices and attentive service, American Eagle & Aerie remains a popular destination for fashion and everyday essentials.
Sucks that the employees can’t work because of an electrical problem and that customer service from the company has nothing to do with the customer service given at this store. Stop being cranky (Steve) and do research before you set out for a certain store. Emergencies and accidents happen.
December 2025
Cool clothes. Today’s a good day for a Guinness shirt is awesome. Double store action. Employee at AE said “bless you” when I sneezed. Thanks :) ACHOO!
August 2025
The Aerie manager was extremely personable and helpful! 5 stars.
