First Citizens Bank is highly praised for its outstanding customer service, earning the affectionate nickname "The bank of Mayberry." Customers appreciate the friendly and helpful staff, particularly the branch manager, Tracy, who goes above and beyond to assist with various issues. Whether it's handling business transactions or quickly addressing emergencies like lost debit cards, the team at this branch is dedicated to providing exceptional support. Overall, this bank is recognized as a reliable and community-focused institution.
Barrett Dunn was extremely helpful with all of my banking needs! He was so kind, knowledgeable and supportive! He is such an asset to this bank!
August 2025
Since I moved from Philadelphia to South Carolina, I’ve been a member of this bank. Jazmine, Katherine, and customer service rep Ashley, have been nothing but professional and extremely kind !!
May 2024
A+. We nicknamed this branch "The bank of Mayberry" as it is so customer service oriented and in our neighborhood. Everyone is both friendly and helpful, especially the branch manager Tracy.!
