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June 2025 by Ebony Graham
Never had an experience at this location quite like the one I had today. The employee, Mary Jane, raised her voice at me while I was shopping with my nieces! She stated that she did not like how I did not speak back to her when she walked past us. Her eagerness to try and have a back and forth with me, in front of my nieces AND other customers, was very distasteful! Very!
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June 2025 by Shannon Coker
Not a very big selection at this location. Whatever happen to mens bootcut??? That's not tapered
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May 2025 by Yahrona Honeycutt
đđâşď¸âşď¸lovely shopping experience
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May 2025 by KATHLEEN BISHOP
Ordered Online, Picked Up in Store.
*ALMOST TURNED AWAY*
Very DIFFICULT to find Associate for HELP. âPick Up Locationâ was in âBEDDINGâ. Cashier gave âBAD DIRECTIONSâ that took me around ENTIRE STORE instead of âTurn Left, then Straight Back. Desk will be on your Leftâ. *SHOULD HAVE put âCUSTOMER Firstâ, NOT âSALES TACTICSâ* {esp since was CLOSING in 5 MINUTES}!!!
ALMOST DIDNâT GET ITEM IN TIME!!!(Needed as Gift next Morning when Store would be CLOSED.)
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April 2025 by Christa Johnson
Absolutely love love this location!!!! Always great prices!! Please keep this location open!!!
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March 2025 by Shirley
My packages were brought out to curbside quickly.
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July 2024 by Eric Ligon
Excellent Service ?
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June 2024 by Samuel N. Colter
People were ok... not happy to be there. The selection was a little different. At the register.....OMG. Pay and move on. I have known JC Penny's since my childhood. What has happened.
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April 2024 by MS M'CHELLE
Macy's better
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April 2024 by Bob Snell
Looking for a shirt.
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April 2024 by Jennie Rush
I love JC Penny they always have good bargains
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April 2024 by Brad Neese
So many assortments of clothes!
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January 2024 by Mike Bower
Good clean store. Nothing like JC Penney.
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January 2024 by Matthew Parker
Located in a shopping mall that is overpriced, has traffic issues, and has poor management, I'm surprised the store is still open.Parking is okay when not too busy, the staff of the store honestly I've never seen a smile on their face, they all seem to just be waiting for the clock to run out so they can leave.The store is not very well maintained, clothing unfolded thrown around.I was looking to get some ties for my son, and they were just strung around the store.You can never find help with anything. It's possible they have staffing issues because it's a smaller store. Maybe they just don't have the budget.Given the location and size of the store, the prices are high for everything.Another issue is a display will say 60% off, for instance, but the way things are presented, you don't know which item is 60% off or if it's the item next to it.And when you get to the register, you're just as likely to leave items behind because they were mispriced.If the store is going to stay at this location it should really get some updating.High priced, poor staff, questionable parking I would probably go to a different location unless you had no other choice.
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January 2024 by Carmen vin
I went to pick up an online order with my child today, but unfortunately, I had a negative experience with one of the employees who happened to be an African-American woman. She displayed disrespectful and borderline belligerent behavior due to customers not forming a proper line for pickups or returns. In my opinion, it would be valuable for her to undergo additional customer service training and perhaps even consider seeking some spiritual counseling.
