LensCrafters at 702 Crosshills Rd is dedicated to providing quality eye care and a wide selection of designer eyewear. They offer comprehensive eye exams, premium lens solutions, and accept most vision insurance plans. Customers have had varying experiences, with some praising the exceptional customer service of staff members like Janie and Trey, who went above and beyond to assist them. However, others have noted changes in management and a decline in the level of helpfulness. Overall, LensCrafters aims to ensure customers see their best, with a focus on convenience and a diverse range of eyewear options.
The woman who helped me after I picked out, my framed , was very thorough, by checking for insurance and then explaining what the different tints would do and how transition lenses work. She was quite pleasant and very knowledgeable!
August 2026
I visited Lens Crafter on today and received excellent customer service. I would definitely recommend this store. I wish I could give more than five stars.
July 2026
Great customer experience. The selection of frames is by far the best and they have qualified personnel to fit your frames to ensure a great experience. They carefully explain various options available for your lenses and allow you to make the choice with no pressure.
