Old Navy in COLUMBIA, SC offers fashion for the whole family. From trendy maternity wear to stylish clothing for women, men, and kids, they have casual basics to seasonal must-haves. Customers can enjoy the convenience of buying online with in-store pickup. The staff provides exceptional customer service, as exemplified by James, who helped a customer use their points and credit card, and shared information about upcoming savings, all with a pleasant attitude. Customers appreciate this level of service and attention to detail. While prices can be higher, the store often has big sales, making the clothes reasonably priced. However, some customers have noticed disorganization, with items out of place and messy piles. Overall, the store provides a friendly shopping experience with reasonable checkout times.
I had an event to go to tonight and I decided to go into this Old Navy. This was my first time in there and the staff was so immaculate. I felt like I was shopping with my best friends. I liked the layout of the store a lot and pricing was pretty good all things considered. They got me right!!!!
December 2025
Not very busy 2 weeks prior to Christmas. Shelves and racks were full. Associates available for help.
November 2025
I got some great help from both Melanie and Greer with selecting a last minute outfit for a dinner setting this week! They provided me options to mix and match, and great customer service in general to boot! Would recommend seeking them out if you plan to shop here and need assistance.
