PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online. Customers can find supplies for a wide range of pets including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. The store provides convenient options such as online shopping with in-store pickup within two hours. Some locations also offer additional services like dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption programs. Customers appreciate the friendly and helpful staff, noting that employees are polite and provide good advice, especially when it comes to pet safety and care. Many reviews mention that the environment is clean and welcoming, with some choosing to shop while their pets are with them. Shoppers value the ability to see products in-store before ordering online, which allows them to make better choices and take advantage of rewards programs that help reduce costs. However, some customers feel that prices are higher in-store compared to online, and they often need to ask about price matching or look up prices online to get the best deal. Overall, PetSmart is recognized for its wide selection, helpful staff, and convenient services, making it a popular destination for pet owners.
Aliyah was great! We bought a chameleon and they were very informative and you can tell they care about the animals there. Will be back!
July 2026
Came in with the prospects of using my online promotions and the store associates Cassie and Aliyah walked me through placing an online order to get the most bang for my buck. Great place to shop and will be returning!! Thank you!
June 2026
Always clean and staff is always helpful with questions or finding items. Good selection.
