Public Storage in Columbia offers a convenient and secure storage solution with a commitment to customer service. The facility allows free reservations with no commitment required, and features an online eRental option for easy access to storage units upon move-in. Customers have praised staff members, particularly Erin and Ms. Debra, for their exceptional service. Erin is noted for her prompt and courteous assistance, especially with billing issues, and has helped customers save money while ensuring a pleasant experience. Ms. Debra, though new, has impressed customers with her integrity and dedication to resolving account matters through diligent effort. Overall, Public Storage provides a reliable and friendly environment for all storage needs, making the experience as comfortable as possible.
Joseph gave the best customer service ive hd in 15 years he deserves a raise
July 2025
I have used Public Storage before and they were very accommodating to my needs. Recently there had been an issue and the staff members, Kirstin and Skylar, did an amazing job not only helping me to easily transfer to another unit but also did it very quickly so I was able to move out my things into another unit that same... read full comment
August 2024
Erin is awesome to work with. I had a billing issue I needed help with and she was prompt and courteous. She was able to help me resolve. This shows how much she values her customers. It has been a pleasure renting here.
