U-Haul Moving & Storage at Elmwood offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. They also provide portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, and propane. The reviews highlight both positive and negative experiences. On the positive side, customers praise the staff for being professional, courteous, and helpful. The General Manager, Sylvester Gadson, is described as always available to assist with questions or concerns. One customer had a 10-year positive experience with the storage unit, noting that their belongings remained fresh and clean, even after being stored for an extended period. However, some customers have had less favorable experiences. There are concerns about communication, such as the need for better explanations about mileage requirements and the need to allow access to customer photos on their phones. Additionally, one customer had a troubling experience where the business refused to allow her to access her belongings, including her medication and personal items, due to a late payment. Overall, the reviews present a mixed picture of U-Haul Moving & Storage at Elmwood, with both positive and negative experiences reported by customers. The business appears to provide a range of moving solutions, but customer service and communication could be improved in some instances.
David was professional, quick and efficient with us completing our Uhaul checkout. We would return to this location.
July 2026
Picked up a tv box and U-Haul lock from this store and storage center manager, David was incredible! The store manager was very busy and he was very helpful and knowledgeable.
April 2026
Very good experience. I tried to do it from the app, but ran into snags (MY fault!). I was in a near panic when I arrived at the location, but David handled everything calmly and with a great attitude. The van was in great shape and the drop-off couldn’t have been smoother.
