Shoe Dept. is a family-friendly footwear store that offers a wide variety of brand-name shoes, handbags, and accessories for women, men, and kids at affordable prices. With over 1100 locations, customers can find well-known brands like Hey Dude, Crocs, Skechers, Timberland, and popular athletic options such as adidas and Converse. The store is noted for its great selection, including extended sizes and wide widths, ensuring everyone can find their perfect fit. Customers have praised Shoe Dept. for its cleanliness and organized layout. The store associates are described as professional, knowledgeable, and friendly, contributing to a positive shopping experience. While some shoppers have noted that specific sizes may be limited, especially for casual shoes, the staff offers helpful solutions, such as checking online availability. However, there have been a few concerns regarding the rewards program, with some customers feeling that they were not adequately informed about joining before completing their purchases. Overall, Shoe Dept. strives to provide good customer service, making it a reliable choice for footwear needs.
Great variety of shoe selections from men, women, and children. The customer service was phenomenonal, professional, and knowledgeable. Thanks for making this a great experience. The store very clean and organized.
November 2021
Decent selection. I found what I needed. Easy access at the Mall. Friendly staff.
September 2021
I give the store five stars because it's awesome but they will need better customer service nice pricing on shoes
