-
March 2024 by Elina Rindle
I wish there was a zero star. They lost my package but labeled as delivered. For three months I have been searching for it coming into the office plus calling customer service for insurance claim and I kid you not each time they have told me a different lie to send me on a goose hunt that has led absolutely nowhere. On top of that some of the workers there are just absolutely rude and disrespectful.
-
March 2024 by Valerie
There is no professionalism at this location.i waited at the counter almost 25 mins before anyone came to help.me.I only came to pick up my mail that on hold because they don't have mailbox key ready.This place is a joke
-
March 2024 by Bernadette Tucker
great friendly service. there mat be a line but it moves fast! great team of employees working there!
-
January 2024 by ShihHan Yang
The lady helped us today had horrible attitude and was extremely rude. As my friend and I were still in front of her trying to figure things out, not even a minute she called another customer to her front and helped the next customer while my friend and I were still there. She seemed very impatient and gave us the attitude saying, “well, I have a customer here now”Excuse me??? My friend and I were there first, yet you called for the next customer????hello?????Please train the employees well!!! The male employee helped me last time was very nice, but this lady was insanely horrible.
-
December 2023 by jason Taylor
Every time I miss signing for a package at my house, the package just disappears. There's usually other people in line with the same issue. They never bring the package back or leave it at your local branch. You have to go 2 to 5 times and fill out paperwork, and then one day, your package will just magically appear on your porch without them even getting a signature.
-
December 2023 by E S
Package didn’t arrive when they said it would. Still setting there in there building, hasn’t moved all day based on tracking info.
-
December 2023 by Linda Coletta
I received the photo that was taken of my mail and then when it didn’t show they didn’t an investigation then said sorry it’s lost.In other words my letter(the only piece of mail that was a personal letter and had my mortgage payment in it is missing.I truly hope wherever and whoever took it they are homeless by the end of December like I will be.If possible go thru UPS or other services.In doesn’t matter anymore who does what in this country they never get penalized for it.Shameful
-
November 2023 by Connor Grachen
Packages routed through here are routinely late. Customer service sucks
-
October 2023 by Lakeishion Street
I am a little upset because my packages are missing and no one seems to care. The mail clerk had an unpleasant attitude with me the whole time, and was basically brushing me off. I don’t know who the carrier is, but they are lying. The app is saying on thing but y’all are saying another. I have cameras on my house, no one has tried to deliver anything. It’s just a bunch of lies with these people.
-
October 2023 by Raine Love
Totally unacceptable, missing packages and mail. No one’s seems to be reaching out to resolve issue after escalating request. Recently someone put a hold mail request for my address which I did not approve of!! Usps do better !!
-
October 2023 by April (Jasmine)
I appreciate how convenient it is to have this branch located just a few blocks away from my place. The employees at that location are all welcoming and supportive.
-
October 2023 by Kent Brown
If you have overnighted package don't expect it to arrive on time smh smh
-
September 2023 by Calvin G.
Hopefully the worst customer service in the system can't be worse anywhere else very poor service on assembly st display of ignorance by counter staff was shocking
-
August 2023 by kyrie
The workers here are stealing packages. My expensive shoes have been sitting in this post office for almost 3 weeks and haven’t moved.
-
July 2023 by Iliana Ruiz
Very kind employees, helped us out swiftly each time we've been here :)Btw, for reviews that talk about not answering the phone, they don't have phones. Phone calls go to the main center which is in a different state.
