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January 2024 by Karen Anders
As a “old school” senior citizen, I was fearful of an iPhone upgrade (mine was a 6); but I knew it was necessary. Maddy was so patient taking her time to show and explain all options to me, including Verizon services and pricing, while making sure I understood everything. I left with an iPhone 15 (with everything transferred from my old phone) and a more comprehensive data plan confident in my decision and in my knowledge of the new phone. It was the best retail experience I’ve had in a long time.
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January 2024 by Damien Barber
Do not shop with this authorized retailer. Go to a corporate store instead. Just discovered we were offered 5g home internet when our address does not qualify for the 5g speeds. A year of resetting the wifi daily. Complete waste of time and money. I have already reported this transcretion to corporate.
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December 2023 by Kim Greggs
I have been working with Telisa for several years. She has always taken great care of me and I will not work with anyone but her. Thanks Telisa for always giving great service.
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October 2023 by Bob Schiel
Quincy is undoubted the best sales person I have encountered!! He should be rewarded for his courtesy and knowledge!! Bob Schiel
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August 2023 by Gregory Cotton
I had to return a cordless charger,they didn't have one in stock,they was very helpful in getting me another one and calling me when it came in they made me fill very special,as if I was more than a customer.thanks.
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May 2023 by Roderick Stevenson
Nothing but 3 thumbs up for the 3 headed trip of Michelle, Quincy, & Rod they all played a part in getting me into a new phone and also recovering ever single last of my data. When I thought I had lost everything
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February 2023 by Jason Myers
My son and I went in to this location to get new cases for our phones. Unfortunately, our phones were old enough they no longer carried the ones we needed. The sales associate we spoke with explained the situation with our phones being too old to get the appropriate cases to us and then helped us find them online. While I didn't get anything here, the customer service was excellent. When I comes time to get a new phone, I will definitely be going to this location.
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January 2023 by Amber Jeffcoat
Anthony was our Christmas Angel! I ordered a gizmo watch online (for our 9yr old son’s “Santa gift”) and was told it would be delivered on 12/23, however about 8pm that night, I was informed that it wouldn’t be delivered until 12/26 or later. I called another Verizon store who got me in touch with Anthony’s store and he saved Christmas for me. He could hear the sadness and tears in my voice and quickly worked to make it right. Not only did he find us a watch but he find us an Apple Watch for free and was able to lower our monthly bill!! Anthony is an outstanding person and I am truly thankful for what he did. I will continue to do business with him.
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November 2022 by Gloria Goldberg
Anthony Johnson was so wonderful so helpful. He is so knowledgeable and so eager to help. I did not have an appointment- just walked in and he stopped what he was doing and had me all good in a few minutes. I would recommend Anthony to anyone who needs good help and good customer service.
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October 2022 by Alton Godwin
New phone, new watch, great deal, and amazing customer service. My rep Conner (might be misspelling his name, not sure) was professional, knowledgable and downright an amazing sales rep.
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June 2022 by Varri Lindsey
Horrible service. One worker for the whole store. He actually sits smoking his vape like he is cool trying to make friends. Sat there 3 hours changing services...guy says it may 24 hours to work. Waited 72 hours didn't work. Went back to the store this guy takes hours with another customer eventually we just left to try another store. H
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April 2022 by Dory Rowe
Anthony was extremely knowledgeable and helpful. Would definitely recommend for a store with a personal touch.
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January 2022 by John Arnold
Brandon was exceptional in his customer service. He was patient, thorough, and very professional. We would recommend him. Thanks Brandon. John Arnold
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December 2021 by Tracy Belton
Re: April HartMy experience was terrible. I laid out exactly what money I was working with and what I needed to have done. Despite my repeated requirements they kept trying to make me pay more money. The black rep was very mannerable. The white rep was very snide and disrespectful.
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December 2021 by Anthony S
Anthony was great. Was professional and got done what I needed.
