Verizon, located at 5401 Forest Drive, offers customers an exceptional in-person wireless experience through its dedicated sales consultants. The store provides assistance with upgrading devices like the Apple iPhone, Samsung Galaxy, and Motorola edge+, along with various Verizon plans. Customers can also find a range of wireless accessories and exclusive services. Reviewers have praised the staff for their patience and expertise, particularly highlighting Maddy's thorough guidance during an iPhone upgrade. She ensured a smooth transition for a senior customer, explaining options clearly and enhancing their confidence with the new device. Telisa has also received commendations for her consistent and attentive service over the years. Quincy stands out as a key team member, known for resolving complex issues with professionalism. He effectively assisted a customer with a video dilemma, showcasing his problem-solving skills and making the experience enjoyable. Overall, Verizon's staff is recognized for their commitment to customer satisfaction, making it a reliable choice for wireless needs.
I just have to say, Brookes provides excellent customer service, device recommendations and pure vibes and charm! She knows her product, knowds her customer's needs, an is such a delight to work with. Go invest in your next phone with her!
May 2026
Jada at the Verizon Store! A smart rock-star who did for me what 5 other online Verizon reps couldn’t do! I made the mistake of going online when I could’ve gone in person. I will never do it again. Jada is smart,patient, and did for me what others could not do. I could not recommend her enough.
May 2026
This location is one of the better Verizon locations in town. The store is clean, the reps are quick to troubleshoot and are very professional. The sales rep I worked with, Chaldon was great to work with. I hope to work with him in the future for my mobile and home internet needs.
