Palmetto Chevrolet CO., INC. is highly regarded for its friendly and professional service. Customers appreciate the dealership’s efforts to accommodate their schedules, making appointments convenient and timely. The staff is known for treating customers like family, providing excellent care from vehicle purchase to maintenance and repairs. The body shop delivers exceptional work, repairing damage such as fender benders and scratches, and even washing and detailing vehicles to ensure they look like new. Service visits are efficient, with vehicles being taken back and returned on time, reflecting the team’s dedication to customer satisfaction. The dealership responds quickly to emergencies, often arranging for pickup and repair of fleet vehicles promptly. Customers also highlight the exceptional care provided by service staff, with employees going above and beyond—scanning, diagnosing, and addressing issues even on short notice, and making customers feel valued regardless of their location or familiarity with the dealership. The sales team, particularly Shane Faulk, is praised for providing the best vehicle purchasing experience, with some customers noting that it was the most positive dealership experience they've ever had after numerous vehicle purchases. Overall, Palmetto Chevrolet is recognized for its trustworthy, attentive, and comprehensive automotive services.
I have always been happy with Palmetto Chevrolet and their work. They try to make appointments around my schedule and needs.
August 2024
When one of our fleet vehicles broke down in the morning, Palmetto rushed to pick it up and take it to the shop. Before lunch I got the phone call that it was fixed and ready to go.
August 2024
Shane Faulk handled my purchase of a new Chevy Trailblazer. It was the best experience I've ever had at a dealership and I've purchased 16 new vehicles in my lifetime to date.
