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“Great service and very helpful staff. Going through a rough time, with family issues and the extra storage has been. Real help with going through old things and cleaning the house.”
“This is our second time renting from this storage facility, and we have had nothing but wonderful service both times. Ms. Tammy is always so nice and helpful, which is why we returned to rent again.”
“I needed a new storage location for my trailer. This was one of the few places in the Conway Myrtle Beach area that had a spot. And the monthly rate is reasonable.
The on-site Manager Terri was professional, polite, and considerate. She explained everything about the rental procedure, the site, and how to access the secured areas.
She immediate emailed me all receipts and documents. And verified I had received them, before we moved to the next step. I was able to check my email, to acknowledge receipt on my phone.
The office is bright, clean, and organized. And they had maintenance workers on site. Sprucing up the property.
The place is nice. The reason for 4 stars and not 5? At the time I rented my parking spot, the Exit gate was broken. It could not be secured.
Terri assured me, that repair persons would have the issue corrected in a few days. I will take her at her world on this. Plus, it is unknown what will be needed to fix the problem.
Other than the gate being broken. I am
Pleased with this location and transaction.
(ADDL INFO). The gate was fixed very quickly, just as advised on the day I signed the contract. For that reason I am upgrading my review to 5 stars. Really pleased that they did as they said.”
“I have rented from Add-A Space multiple times. They are a very friendly, flexible and professional. The climate control utilities are always clean. I never have a problem come in or out. Moving from a large unit to a smaller unit was such a smooth transition. I like the convenience of auto pay every month and the availability of a tenant protection the coverers your stored items. Thank you to the team!”
“This was an excellent experience right from the start, Eric Merchant was a pleasure to work with and all the drivers from delivery to pick-up to re-delivery and finally removal of pod once it was unloaded. Will use these guys in the future”
“John is as efficient as he is personable and professional. Office is tidy and clean....not your usual setting. Very well run operation, my new go to U-Haul dealer.”
“This place is great. The rates are unbelievably low (60 for a 10x10 unit!). they require a deposit but you get that back when you leave. CASH, CHECK, or MONEY ORDER only. The owners are super nice. Units are fine...a bit run down but the price is right.”
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“I’ve used this unit for several years. The facility is clean and climate controlled. The staff is accessible and friendly. I recently dealt with Tina who was pleasant and answered my questions. Great place to use.”