Advance Auto Parts provides a mix of excellent customer service and occasional challenges. Customers appreciate the helpfulness of staff like Nathan, who takes time to ensure they get the right parts and offers solutions without pushing unnecessary sales. However, some experiences reveal room for improvement, as not all employees demonstrate the same level of customer care, with one older employee being perceived as a bit rude. Despite this, the cashiers are noted for their willingness to assist, such as scanning cars for error codes during system downtimes. Many customers commend the quick service, especially when it comes to tasks like changing batteries. Overall, Advance Auto Parts is seen as a reliable place where customers can find a variety of auto parts and receive assistance, often with a friendly attitude. Customers can expect good service and support in locating what they need.
Friendly Staff! Just needed a quart oil for my road trip!
December 2025
This location let me return a jump-box that I was informed that couldn't be returned although it was brand new.
September 2025
Jim did a great job helping me find a part. Professional, polite, and friendly. Went above and beyond by looking up the exact location as the part was near the same brand items rather than the items in the category. Good store as well.
