Cricket Wireless Authorized Retailer is highly appreciated by customers for its friendly and helpful staff. Bree Harris at the Easley location went above and beyond to assist with account issues and device setups, demonstrating kindness and dedication. Keiasia, recognized for her friendly and funny attitude, provided quick help and made customers feel comfortable, even respecting their disabilities. Breana Harris handled multiple customers at once with efficiency and was praised for her multitasking skills. Many customers have enjoyed consistent, reliable service over the years, expressing satisfaction with their coverage. Employees like Amber and Marissa H are highlighted for their excellent customer service, kindness, and willingness to assist with various needs. However, some concerns are noted about the policy for device replacements and activation fees, which can be frustrating despite paying for insurance or warranties. Overall, the store is known for its helpful staff, good service, and a positive customer experience.
One of the best store ive been too! Its very clean. The staff are great!! Amber the new manager was very helpful and polite!! She greeted us with a smile and kept that smile the entire time!! 100% will always be a customer as long as shes there!!!!
January 2025
Great staff! Manger (RUFUS)here is really great and works with ever need of what you need. Team work made the dream work for us while in the store. Thank you all at this store for all your help and remember JORDAN CAME 1ST ;)
December 2024
Went to cricket to start a family plan. Tracy helped me and my husband and was patient, kind and helped us with the best deal we could possibly receive.
