“After reading the reviews, I must say the store has gotten better since bringing on a new manager. I had a very positive experience, and will be a loyal customer to this location going forward.”
“Had issues with my new phone, was upset and unable to resolve issue. Went in and explained that I needed to resolve issue as I was going out of town due to a death in the family and I needed a phone that worked. The young lady and gentleman in front worked on the phone and ultimately resolved the problem and I apologize for not remembering their names but I am very appreciative for the time they both took to understand my situation and resolve the problem ? ?”
“The Spectrum folks were fantastic in helping me upgrade my wife's cellphone. I sure didn't have the expertise to do it! My rep (can't remember her name) was thorough, patient, and so polite! Can't thank her enough! Great job!”
“We worked with Chuck today to upgrade a phone and to add home internet. He gave us a generous offer in case the internet doesn’t work for us and was patient and very helpful.”