Mattress Factory Direct is a store with a great selection of the best and most popular mattress brands, including Puffy and Helix. Customers report a great experience with fantastic customer service that is top notch, helpful, and not pushy at all. The owner is extremely knowledgeable about mattresses, offers great prices, and is willing to work with customers to meet their budget. He genuinely cares that customers are happy and comfortable with their purchase, going above and beyond to ensure it is a pleasure. This includes making helpful recommendations, delivering mattresses personally even after hours or on weekends, and helping with setup. The business stands behind its products with a hassle-free approach, offering options and solutions without irritation, restocking fees, or complications. Many customers travel from other cities to visit based on the wide selection and service, and they highly recommend the store, often stating they will purchase again.
Dave was a fantastic help and knows his stuff. Really worked with us and can’t be more pleased.
August 2025
A true hidden gem! Better prices than the bigger box stores. Excellent customer service and very knowledgeable. I’m a customer for life.
August 2025
This is a little late coming, but we wanted to give these guys high praise! Get your mattresses HERE! We bought 2! Did our research and these guys confirmed it! So so happy☺️
