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March 2024 by Jason Rodino
The gym is very clean and the employees are friendly and helpful.The temperature in the showers sometimes does not get warm in the mornings, also. The knobs need to be fixed
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March 2024 by Hannah Rose
Girl with the blonde hair (not jessica) and the awkward guy with the longer black hair are never doing their job like they’re supposed to be. Almost every single time I come in here they’re sitting on the floor behind the counter playing on their phones or playing on the computer when guests need assistance. Very unprofessional.
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March 2024 by Silvana Ochoa
Please could you help me with the daily value to do exercises. Thank you!
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March 2024 by Kenny Bauman
Equipment is getting old and you never see the staff cleaning. Paper towels are almost always out. When you walk in no one even looks up to say hello or pays attention they're too busy gathered around in the circle talking to each other behind the desk. The general manager who I assume is the big gentleman behind the desk should try coaching staff how to do their jobs.
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March 2024 by BAM
Really disappointed in the customer service. They make you sign up for a membership on the app which leads you to believe you do everything in regards to membership on the app, great! But only a couple weeks after joining I found out I had another high risk pregnancy and could not work out. I tried to cancel or pause my membership on the app right away. It was telling me I had to go to the club and couldn’t cancel it on the app. I was so sick, in and out of the hospital 4-5 times within a month and became handicap and unable to really go anywhere or leave the house without assistance and my wheel chair. I was finally able to make it to the club to cancel a couple months later, assuming they would refund me for the unused months considering I physically could not get there, I never used my membership in that time and I tried to cancel multiple times on the app. At this point they also charged me a YEARLY fee which I was not expecting and was between $50-$60 on top of the $10/ month. When I went to the club the general manager told me he could not refund me and I asked to speak to his supervisor and escalate the issue. He kept telling me that he could try but they were going to deny it. I told him to try anyways. He said they would call me with the result and that never happened. Such a scam. And very discriminatory that a person who is medically unable or handicap has to come in to the club to cancel their membership. Planet fitness clearly doesn’t prioritize care for people, but care for money. With doctors notes for bed rest and me and my baby’s life being at risk, I shouldn’t have had to go through this trouble to cancel and not even get money back for when I couldn’t get there due to their scammy policy. My family will rejoin somewhere else when medically able in the future.
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March 2024 by jennifer galloway
Great facilities, no complaints
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March 2024 by stephanie Gutierrez
Signed up for two classes which the trainer never showed up too. Was told my a male receptionist to go warm up on treadmill and trainer will come and I waited a whole hour and during the process I had to signed up for another class which he also did not show up !!
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March 2024 by Jean Lang
It ok place to exercise but when u cancel your subscription they still try to charge you.you call them and make sure it's canceled and they still try to charge you again.. they done try to charge me four times after I canceled.so be careful and do not trust planet fitness if you do ur an idiot pay with cash
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March 2024 by Karen Zuber
Great price and great place
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March 2024 by Crystal Ryals
I thought this was a workout facility. Just joined, and this is my closest location to me, but the few times I went, it seemed more like a hangout place than a gym. The last time I wanted to go work out, I didn't even bother going in as there were several plain clothed young adults all hanging out around the check-in desk. Obviously, not there to work out. The first time I went, there were also several plain clothed kids walking around the gym just hanging out, which made me feel really weird. I'll just go further down the road to the Clemson location.
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March 2024 by Shannon Couch
Staff are friendly, the hours are great and they have all the equipment you need for a great workout in good working order.
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January 2024 by Amanda Gillespie
Great group of people working there
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January 2024 by Carlos Torres
Great Customer Service - nice facilities
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January 2024 by Donnie Martin
Great staff at the Easley location
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January 2024 by B S
I've been a member for about 8 years. Regardless of which facility I go to, the staff is always friendly and helpful, especially the Easley SC PF