The Verizon store in Easley is a convenient location for customers seeking mobile devices, 5G home internet, or business services. Customers appreciate the friendly and respectful treatment they receive, often willing to travel extra miles to visit this store. The staff is known for being customer-focused and knowledgeable, providing personalized assistance and taking the time to understand individual needs. For example, staff members have resolved issues with new phones quickly, especially in urgent situations, and have gone above and beyond to ensure customer satisfaction. Customers also value the extra help with choosing accessories like screensavers and cases, along with reviewing accounts for savings. The store offers various shopping options, including online ordering with in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. Visitors feel confident in the service provided, and many express appreciation for the staff’s willingness to explain items clearly, prevent overcharges, and deliver a positive shopping experience. Overall, Verizon in Easley is recognized for its attentive service, helpful staff, and convenient shopping options.
Very knowledgeable professional and attentive to my needs. Hightly recommend this facility and staff if you need a new phone and/or phone service!
April 2024
Did everything online. Was only in the store a few minutes
September 2023
Had to ask clerk to slow down and explain several items. Would have been overcharged by several hundred dollars if not. Happy with resulting phones, not happy with the "sales" process.
