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October 2023 by Maggie Wensink
Great place to go if you want to experience general Bad Energy. I wish I could rate this place higher, I really do. I have gone in the past and gotten wonderful, friendly advice. However, the manager, who was at the counter when I went last, was downright hostile after discovering I was not a licensed professional. Their professionals only policy is not listed clearly outside the storefront, only online (I found out later). She then accused me of wanting to resell 2 boxes of over-the-counter box dye for profit. She gave me blatant misinformation, claiming this particular dye could only be purchased at CosmoProf, when Danger Jones is 1) available at another US salon retailer and 2) a sub-section of Pulp Riot, a widely distributed brand that can be found via Walmart, Amazon, and other platforms. I have already successfully dyed my own hair multiple times using it. It's a good product, as far as I can tell. No complaints there.Company policies aside, it’s hair dye, not a six pack of beer. This situation was just bizarre and unnecessary.…I’m still dying my hair at home, no thanks to this business.Regardless of if someone is a knowledgeable, licensed professional or simply someone wanting to learn more about your field, the least you can be is kind. I hope that this message reaches those who need to hear it most. Thank you. <3
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May 2023 by Priscilla Munoz
I live near columbia but decided to drive to florence just cause but very disappointed...This use to have helpful customer service, but she was obviously to busy on her phone to help or answer questions was just ready to be out of this location. I'll just stick to the stores around Columbia
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October 2021 by Lesley Matthews
Not open at 12:00 today waiting for for someone to show up. Not a happy camper. I drove 35 miles to be here so I could get my shopping done for the week.
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January 2020 by Heidi Clark Fields
Ladies are help full
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October 2019 by Chefk Andy
Love products here!! Girls so sweet.
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September 2019 by Phyllis Gardner
Clean and organized, helpful staff
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September 2019 by Adisha Blackmon
If its hair or beauty i am stopping
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July 2019 by Stacy Ellison
Good selection of products
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June 2019 by Ethan S.
Glad to be part of the club for the great prices
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March 2019 by Marti brown
Best hair products
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November 2018 by PAUL JACKSON
Have to have a license to shop here. 😒
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August 2018 by Kemesha Manago
Informative service! Great stock options!
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August 2018 by Dean Williamson
I have never actually been here.
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August 2017 by H Nack
I enjoy shopping at this location, they're always helpful.
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May 2017 by Fallon Zoey
Was my first time inside this cosmoprof and i called about a schwarzkopf blondme try me kit before i went and the staff was very friendly&helpful! At first they thought they were sold out and offered to special order me one, then after they got all my info, they called back and told me theyd found one and could hold it til the next day! To me, this was going above&beyond bc they didnt have to call back. Moving on, once i went to the store, my item was up front waiting on me. I walked around a little though and looked before checking out though. The store was very neat & organized, the employee was very friendly, and they had a good stock of products. The employee answered all the questions i had and it wasnt very busy or crowded in the store. Very positive experiences shopping at cosmoprof. Will be returning and will suggest to pro friends!!