Courtyard by Marriott Florence offers a blend of friendly service and comfortable accommodations. Many guests highlight the hotel’s cleanliness and well-maintained facilities, noting that management takes pride in maintaining high standards. The welcoming atmosphere is enhanced by the staff, who are consistently described as friendly and professional, with notable mentions of individual employees who provided exceptional service. Guests appreciate the lively bar area, which is organized and comfortable, making it a great place to unwind. While several reviews praise the comfortable beds and clean rooms, some guests express concerns about the size of the bathrooms and the noise from pets in nearby rooms. Despite these minor issues, many travelers have enjoyed their stay, appreciating the convenient location near the highway and local restaurants. The hotel also caters to families, with staff making efforts to engage with younger guests, providing small prizes to keep them entertained. Overall, Courtyard by Marriott Florence is recommended for its excellent customer service, inviting atmosphere, and cleanliness, making it a solid choice for travelers passing through or staying in the area.
The most uncomfortable hard bed and stiff pillows The ‘sofa’ had this weird hard upright back that was not comfortable either. Staff was friendly & professional.
September 2025
Rooms are average. Nothing special at all. Bistro is a rip off.
August 2025
Aaleah was great and my coffee was perfect. Great conversation and very knowledgeable...Such a sweet young lady.
