Hertz Car Rental - Florence, Sc - North Cashua Drive

Car Rental
Hours: Hertz Car Rental at Florence, SC - North Cashua Drive offers a wide selection of vehicles, including luxury cars, SUVs, EVs, vans, and trucks. Customers can easily book online or through the free Hertz app, making the rental process convenient. The staff is generally friendly and helpful, providing good customer service, especially in situations like changing vehicle types or accommodating early flight drop-offs. Many customers appreciate the cleanliness and condition of the vehicles, describing their rental experiences as easy and enjoyable, with smooth checkouts and safe trips. However, some reviews mention issues such as miscommunication leading to unexpected charges, with customers being overcharged or billed for services they did not use. There are also complaints about rude behavior from staff, particularly regarding misunderstandings about car conditions or damage claims. Customers are advised to specify their preferred vehicle make and model in advance and to get confirmation numbers to avoid surprises. One reviewer shared a negative experience involving a dispute over charges related to smoking and animal hair, with the customer feeling unfairly billed despite explanations about the car's condition. Despite these concerns, many customers have had positive experiences, highlighting the helpfulness of staff and the quality of rental vehicles. Customers are encouraged to plan ahead, communicate clearly, and confirm reservations to ensure a smooth rental process at this location.

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1. Florence, South Carolina