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January 2024 by Marsha Boyd
I love our FB post office! Amanda is wonderful but I am often shocked at how some of the Folly people talk to her, blame her for ruining Christmas when THEY sent their packages out too late, or are just plain rude to her & other employees. It’s a very small post office with 2 employees that services all of Folly with mail, packages etc…maybe show a little kindness instead of acting so entitled.
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December 2023 by Meredith Bennett
I come here too often and am usually the annoying customer picking up multiple packages. The people running this location have never been anything but polite, efficient and helpful.
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September 2023 by Hollis Church
I LOVE the Folly Beach Post Office~ Everyone is helpful, friendly and even when they are hyper busy during the holidays, they stay calm and professional~
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August 2023 by saphirre kultz
this post office is by far the worst part of folly. The lady behind the desk is one of the most rude and unkind humans I have ever dealt with. For being such a small island and a tiny little building you think they would "process" your package quicker. Instead you have to go back multiple times to see if that lady actually got to it.
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August 2023 by Growin’ Coastal
Office person is as miserable as they come. Rude rude rude
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February 2023 by Jason Steele
Absolute worst post office to do business with. I have been in four times with all required documents that have been requested and they still refuse to remove the hold on my p.o. box. especially horrible considering that this is the only way I can get mail on the island. terrible customer service!
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July 2022 by Jrod1253
First time at the Folly Beach Post Office and was helped by Amanda, who was very kind and knows her stuff. She rocks!Best P.O. around!
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July 2022 by Norma Davila
Costumer service is pretty bad, they don’t have the stamps to print the exact amount of what people need for priority mail. The lady was really mouth bad . If you are not customer service you should no work on this tile of service.
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May 2022 by Blair Mecdowell
they are excellant and people who complain are most likely not from here.
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March 2022 by Susan Hogsett
Horrible service & very rude employees would not recommend anyone to use this post office
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November 2021 by Martia Rachman
Great postal care and service. We appreciate our Folly postal service so much and the Employees who work there. They are always so eager and can to help.
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October 2021 by Jancarlo Matos
The USPS site told me my package was ready for pick up. The person at this post office told me it wasn't ready even though it was in the facility. I came back a couple of times and they still wouldn't give it to me. Furthermore the employee was very dismissive of me. I was polite, calm, and asked quick questions but the employee was quite unhelpful and seemed like she wanted me out of the post office. All she would tell me is they had other customers in the line and they needed to be helped. I was there for no more than 5 minutes asking why my package couldn't be handed to me. Later I called the USPS and they told me they should have given it to me and they themselves filed a complaint to have this post office call me to resolve this and they never did.
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July 2021 by John Quattrone
This post office is the worst of the worst! We have our mail forwarded in the months of June, July and August to our summer home in Michigan.We set it up in person every year. Instead of forwarding they "return to sender" . We have missed bills, taxes, wedding invitations, packages, sympathy cards for a family death,etc,etc ...we've spoken with them on numerous occassions about the issue,.this is not complex..like other reviews on this page we find them rude... Amazon has a note on my account to not send packages to Folly via USPS because we've had so many "Did not receive" re-orders ....I've had the post office in Michigan call them directly ...even they say they are totally incompetent! When we returned to Folly last September we were not receiving mail ...when questioned, the office worker said. "Oh, I forgot to take the forward sticker off your box" even though we went in person and filled out the form...so everything for two weeks went back to Michigan...lost forever ! Close the place down!!!!
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May 2021 by Joseph S.
This is a terrific option for anyone on Folly who needs to mail anything via the mailbox in the parking lot or who may need to go inside to purchase stamps etc.
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April 2021 by G Brown
Multiple missing packages that clearly show they have been delivered and are sitting at the Folly Beach Police yet I’m being told they aren’t there. This has recurred repeatedly Over the course of almost a year and I have lost several thousand dollars in merchandise. A USPS Tracked package was sent to me overnight December 21, 2020 to my Folly Beach Post office box from Hilton head. The original sender received the box back in April 2021 despite me presenting them with the tracking number multiple times. The box was sent back from the Folly Beach office where it had clearly been all the time. I filed a fraud report with the USPS and suddenly after 11 years, and having completed The annual required form from my box not once but twice when I was told it had not been completed, the post office has locked me out of my box and started returning all of my mail to senders. People are missing medications, they held onto my vehicle plates after I purchased a new car until I presented tracking information from SC DMV at which time it was revealed that they had multiple vehicle plates that other customers have been waiting on for months as well… Terrible, criminal, incompetent,…
