FedEx Ground
Shipping CentersHours:
3058 Lakemont Blvd, Fort Mill SC 29708 Hours
About FedEx Ground
FedEx Ground has received numerous positive reviews highlighting its exceptional customer service and helpful staff. Many customers appreciate the politeness and efficiency of the delivery drivers, with one driver praised for his friendly demeanor and prompt service. At the Fort Mill location, visitors experienced a warm welcome from the office staff, who went out of their way to assist a parent with young children. They offered seating and even provided candy and a fidget spinner to keep the kids entertained, showcasing a strong commitment to customer care. Specific employees, such as Rashawn and Carla, have been recognized for their outstanding service. Rashawn was described as a "godsend" for his assistance, while Carla, along with her supervisor John Grove, helped coordinate a complex out-of-state package pickup. Customers noted their excellent listening skills, problem-solving abilities, and proactive follow-up, which resulted in effective resolutions to shipping issues. Overall, customers feel impressed and grateful for the level of assistance they received, with some expressing their desire to commend the staff for setting a high standard in customer service. Whether handling complex shipments or ensuring deliveries reach the correct location, FedEx Ground staff have made a significant positive impact on their customers' experiences.
Most Recent Reviews
December 2025
Today my driver came by my townhouse here on Lennox Square Road and he was very polite and he explained about my delivery. I give him five stars and that deliver was in and out around 10:.05a.m. today. Bravo!!!!!
December 2025
What a disgrace, this is the lowest point, they were delivering the package for more than a week, and then simply marked it as delivered, the courier simply stole it.If you have even a shred of honor, return the package and finally punish your couriers.
Track 395669246369
December 2025
I was expecting a delivery from my job and driver did not follow delivery instructions which caused me to miss a day of work. Customer service was of no help with this matter!! Poor service all the way around will not recommend FedEx for anything of importance!!!!
More Comments(156)
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- Fort Mill, South Carolina