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“So far great service, let's see how the delivery goes tomorrow. Calling form Balto. MD and this was the only local florist that answered there phone. The lady who took the order, ms Bitsey was very nice and accomadating. Very pleasant person. Will follow up on the delivery.”
“Placed an order for our customer in Philadelphia for his relative. Amanda was nice enough to call and notified us of problem with provided address. She gave us ample time to contact our customer and confirmed when the flower will go out.
We thank you ❤️.
Floraltology flower shop”
“Received a floral arrangement from The Studio. It was stunning. My daughter ordered it from out of state by calling the shop directly. I was not home when it was delivered. But the shop sent me a text with a picture of the flowers on my front porch. The arrangement is more beautiful than the photo!”
“⭐️⭐️⭐️⭐️⭐️
Ford Mill Florist has truly outstanding customer service! My first flower arrangement wasn’t quite what I expected, when I shared my thoughts, the manager Christina went above and beyond. She personally made sure a second arrangement was sent, and it far exceeded my expectations — absolutely beautiful and huge! Totally brought my grieving family a big extra amount of comfort and love. Mistakes can happen anywhere, but what sets a business apart is how they handle them. Christina and her team showed professionalism, care, and a genuine commitment to their customers. I’m so impressed and grateful and will definitely continue ordering from them and definitely recommend!!”
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“Thank you to Holly and Alyssa for such a wonderful balloon arch, for our Grand Opening! The arch looked great and we received many compliments on it! The process from ordering until delivery was seamless! Thank you for your kindness and professionalism! We appreciate it!”