Boost Mobile offers the latest 5G devices and prepaid phone plans on a large network. Customers can shop deals on phones from brands like Apple and Samsung. The store staff receives mixed reviews. Some employees are described as kind, professional, knowledgeable, and helpful, going out of their way to assist with phone issues. However, other experiences are negative. Customers report serious service problems, including phones being repeatedly cut off, devices malfunctioning with black screens, and purchased phones remaining locked despite promises. Some service interactions are described as unprofessional, with staff leaving abruptly without explanation. While some individuals praise the helpful staff, others strongly criticize the company's service and reliability, advising against using Boost.
Worst store ever. It's never prepared for disaster, meaning why I have to wait for a computer to come back up to make a payment upgrade yall store system's. Yes there are several ways I could pay it but, I don't trust all sites.
April 2024
The tech was so kind, and professional on our way thru to a funeral in NJ....the tech really helped my son out ....making sure his phone was fixed for the travel..... definitely stopping bk thru just to thank him again
February 2023
Website said location was open for business but the door was locked. Had to call the store and guy said he had went to the bathroom and then forgot to unlock the door.
