Boost Mobile offers the latest 5G devices and prepaid phone plans on a large network. Customers can shop deals on phones from brands like Apple and Samsung. The store staff receives mixed reviews. Some employees are described as kind, professional, knowledgeable, and helpful, going out of their way to assist with phone issues. However, other experiences are negative. Customers report serious service problems, including phones being repeatedly cut off, devices malfunctioning with black screens, and purchased phones remaining locked despite promises. Some service interactions are described as unprofessional, with staff leaving abruptly without explanation. While some individuals praise the helpful staff, others strongly criticize the company's service and reliability, advising against using Boost.
Miss Patel gave me a good deal on moto g Juan was so supportive as well
June 2026
The staff in this location were amazing great customer service , friendly and helpful. Got me another with no problems in a timely manner as well and recommended some others that might need in the future. Ms. Patel and Kayla were both awesome
January 2026
I have to acknowledge my customer service rep. for having an expertise approach to handling difficult people to remain focused and confident in her ability to resolve customer complaints. Did I mention she can fix any settings problem we create? Well done.
